Absolutely Horrific experience! When my friend arrived her bed and room were not prepared. The bathroom was filthy. She had come to the facility with a blood sugar over 500 and for 13 days she was served high carb foods which she denied leaving me to bring her food daily. When getting there her medicines were not in system, or given to her on time, and no insulin given before giving her a meal. Many days I sat there with her as we waited for hours after she turned her nurse light on for assistance. Many of the nurses had terrible attitudes and some where down right mean. I was told by one nurse they are extremely understaffed and that's why patients are laying in their urine and feces. One evening my friend asked for ice and she was told they would have to go out and buy ice because there was no more in the ice machine. My friend is a severe diabetic and came in with a ulcer on her foot. It had fortunately healed but they never even checked her feet or the wound just to be sure nothing else had developed. She was very weak and currently has 4 large hernia's so it was very difficult for her to do herself. I removed her after 13 days and now they refuse to give her the remaining medicines to have at home.
2140 W 86th StIndianapolis, IN 46260
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5226 E 82nd StIndianapolis, IN 46250
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8530 Township Line RdIndianapolis, IN 46260
My expertise rating of “5” here is a reflection upon the/this particular doctor I saw, Manish Mannan, MD, and the doctor alone. Bear in mind that the doctor will rotate; no way of knowing (that I‘m aware of, and really now, when you’re sick, who has time to fight the system AND the illness) who will be the doctor you see when you go in.The doctor knew what he was doing, actually listened, made sense, and made the effort to understand. I did not walk out with a prescription, but that’s not why I went there, I went there for a reasoned medical opinion and I got one. An infection of some type was ruled out for the time being, and the multiple symptoms I was experiencing were determined to be a result of more than one thing going on, which would have indicated something much more serious had all my symptoms been attributable to one cause. I was relieved and pursued the issues with my usual care providers the following week.As for the rest of the folks in the operation? I’ll never go back there again. Rude, pushy, condescending, too busy with their own cackling and office banter, you’re obviously a commodity they are pushing down an assembly line and the less involved they must be with actual human beings, the better. But hey, everybody got paid, and isn’t that what everything’s really all about.
They need to hire a receptionist. I called constantly and no one answered the telephone. This is very disappointing, and if someone was calling to admit a patient at least they will know there will be no information given by phone.
If taking an online multiple choice exam to be called a doctor is who you want treating you , this is your place . Wow . They cant diagnose , wont suggest how to remedy , just look at you like I dont what to tell you ! Really ! Sinus infection , whatever is going around etc ... What helps ? You can ask but you will get no answer . Total waste of time , extremely long waits , since their specialty is drug testing and physicals . What a joke ...
Very clean and hear the food is great. The staff is very friendly, you almost feel like home away from home.Denise McHenry
Toured wasn't super impressed with the overall facility, there is construction so that may play a part but the staff were not friendly I was there after hours staff not really willing to answer questions and it just didn't really have an inviting feeling
Friendly staff, felt welcomed, beautiful building. Enjoyed visiting the facility. Food looked good and environment was clean.
Staff could not be better..in particular OT, PT and Nursing. Very clean and everyone steps up to help if it is "their job" or not. Food is good and they work to give you what you want. Would rather be home but this is a nice alternative.
BEAWARE!! This place looks nice & they act like they care! THEY DO NOT. Residents lay in bed for hours after asking for help. The are extremely low on staff not to mention harly anyone on the weekends. Night help us AWLFUL. My mom has gotten worse since she went in. She has received bruises, meds she doesn't need. They only shower residents when they feel like it. Please don't leave your loved ones in a place like this. YOU BE SORRY.
This is a horrible home to send anyone. Everyone is just so rude and disrespectful. Highly don't recommend here at all.