The cab driver's credit card machine supposedly did not work, and he wouldn't give me my suitcase until I paid in cash. It was very late on a Saturday night, and I couldn't get cash. Finally I called my friend, who came with cash, but the driver kept the meter running, and we paid over double the amount for the ride. It seemed to be a shake-down, because the driver's friend came over to him and said, "How much money are you getting?" The next day, my mother called the cab company and spoke with the owner, who assured her that this was unusual and he would take care of it. He was very apologetic and angry that the cab driver overcharged me.
Excellent communication skills, timeliness, clean cars. This outfit offers many different options, from a sedan to a limo to a bus. I've taken short trips and have gone as far as Seymour IN and never had any issues. Their cars are also pet friendly, means i can travel with my dog. Service members past and present are offered a discount which i use. You just have to provide proof of military service. Book in advance for special events they stay pretty busy so last minute reservations may not be accepted. Great company!
Use them weekly for airport transfers, these guys never miss a beat. I call, text or email my date of travel and flight info, that's it, they do the rest. Reservations are always confirmed and their cars always arrive early. Also helps that they use SUVs and AWD sedans, winters can be harsh here in Indiana. They will never cancel your reservation due to weather or flight delays. Limo Express is my go to black sedan service.
PRO-Very late airport arrival but Baba Cab was there, thank goodness.CON-Live close to the airport. But a $20+ charge was ridiculous. Driver drove WAy UNDER the spoed limit. Trying to push up fare? Why not go the speed limit and return more quickly to the airport for another fare? Did not want to tip hi but did so as to not tick driver off.
I really have to thank Balde - Cab #095 and dispatcher... I was in Indy from Wisconsin at the Big 10 Tournament. Left my phone in his van... it was in very back seat. Had priceless family photos from the tournament. Balde went out of his way to return phone to me at 2pm prior to us leaving back to Wisconsin. Thanks so much!!
It was a birthday of my friend. I and my friends ordered limousine for him and his 'band'(I mean us :-)). Despite that we were so lound in car driver didn't say a word. As for me it was the professionalism. Reservation we did from here: http://limoscanner.com/partner/2671-affiliated-transportation/
We had a great experience with this company! Booking was easy through the owner not some middle man like others use. Our driver Chad was an absolute delight!! He was 15 minutes early, limo had water and ice already in it. We will absolutely hire them again!
Great service, The owner personally picked me up and we had a great conversation from downtown Indianapolis to the airport. I would definitely recommend anybody who wants a great customer service and an intelligent conversation with a decent price.
We got a ride from our hotel with the first cab available. We were very blessed to have gotten to meet Ismail. He was a super nice and friendly driver he went above and beyond for us. Ask for him!!!
The guy I rode with was great ! He was nice and arrived on time. I definetely recommend ! I called and the man said he would take a while to come. He arrived at the airport to pick me up nicely dressed.