They refused to let me take the car to my mechanic for inspection and would only allow me to take it to the local O'Reilly's and have it ran on their diagnostic test. That test showed an EGR valve needed replaced. Their mechanic LD went on the test drive with us and when I inquired about the car shifting delay issue and if it was a possible transmission issue the mechanic stated he had inspected the car and convinced me there was nothing wrong with the transmission and the EGR valve was the only thing wrong. I purchased the vehicle on good faith that they were being honest in disclosing the known mechanical issues with the car only to find out that the transmission needs replaced and that EGR valve was not the issue.
1300 N Shadeland AveIndianapolis, IN 46219
From Business: Ray Skillman Shadeland is an automobile dealership that sells and services a range of new and pre-owned vehicles. It provides a variety of cars, sedans, minivans,…
If i could give 0 stars i will. I make monthly payments of 500 and they throw a fit over a 30 dollar late fee. One time they wouldn't accept my payment of 500 because i had 15 late fee roll over. Money hungry, and do not appreciate their customers
Ripoff thieves. Absolutely thieves do not deal with these people. Bought two vehicles both times had to prove I’d made first payments then stupidly sent a MO for a payment of course they never received it.
Went to the service dept for my regular oil change and tire rotation. Was told it wouldn't take any longer than an hour. Even though it did take longer, the manager apologized and made it right by only charging me for the tire rotation and not the oil change. I thought that was very professional and showed me that they valued my time as well since they did that without me having to complain or ask for anything.
I usually don't travel outside the state of Texas to purchase equipment for my company, but the drive from Amarillo Tx was well worth it. Eric, my sales rep was awesome! I look forward to working with him again in the very near future! Scott Eller, owner at TSL Logistics LLC, Amarillo Tx.
I've had my dodge for a long time with hardly any issues whatsoever. I kept my car up for years and made sure I had a warranty for as long as I owned it. I take it there for a specific issue, they diagnose (charging a diagnostic fee), the item fell under my warranty but for whatever reason the warranty company denied repairing. I called the warranty company outraged because they wanted thousands to fix my car and that item was covered. I found out that they denied it because of what and how the Dodge representative called in the repair. I didn't think anything of it. I took it elsewhere and had it fixed for only a third of what they were charging. About 6-8 months later, something else started to go....it too was a warranty item and again denied because of what the Dodge rep said. He told them that they have no record of me having any type of maintenance work done on my car there that could have prevented the issues. I had to show the receipts of my maintenance upkeep which was done elsewhere for a lot less. You would think if an item is covered by a warranty that they would want to fix it but instead they fix it to where warranty companies won't cover it so you can pay them those ungodly amounts of money directly. They are definitely not on your side when it comes to warranty work.
Mr. Jerramy Johnson has a nice little post floating around Facebook. In said post, he berated a potential customer. This is ridiculous. I hope the company doesn't employ individuals like him.
went to get tons of electric work done for my Mercedes Benz e350 and the mechanic was very honest with his quote and must say did not charge a crazy number just cause of the type of car. other places wanted to charge me almost double their price.
This place will rip you off. They will repossess your car even though you have had insurance on the vehicle throughout the duration of the lease. Then in turn charge you an astonishing amount of money to get the vehicle back. Not only that but will say they called you about insurance but and call it a courtesy call. Plus if you setup auto pay the payments will not come out on time. It is fraudulent activity
I applied for financing through this dealership and the woman helping me was very conversational. At the end of the process she advised a call back tomorrow. I never received the call back so I called and the woman that answered the phone stated she was unavailable but will call me back. Not a half hour later a man called me from a different dealership advising he can get me a car for x amount down. Very unprofessional I was not informed or talked to anyone from Rangel family motors about another dealership for a car. Beware!!!