6441 W Washington St, Indianapolis, IN 46241
Monday December 21st -Wednesday December 23rd 12-10 pm. Closed Thursday and Friday December 24th and 25th. Monday December 28th- Wednesday December 30th 12-10 pm. Thursday December 31st 12-5 pm. and Friday January 1st 12-10pm. With Normal weekend hours being Saturday 10am-11pm and Sunday 10am-9pm!
Parking: Lot, Private
Specialties: Cosmic Bowling, Glow Bowling, Atomic Bowling, Corporate Parties, Birthday Parties, Company Parties, Laser Bowling, Xtreme, Business Parties, Thunder Alley, Black Lights, Galactic Bowling, Office Parties, Work Parties
Good for Kids: Yes
Wheelchair Accessible: Yes
Bike Parking: Yes
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Sunday April 27th 2014 10pm
I had a couple of guests over from Canada, and decided to take them bowling. I usually go to western bowl since it is so conveniently located (very short drive). I have never had a problem the last 6 years I have been going.
We asked how much it would be to bowl for 4 people, and wanted to do the unlimited games since it seemed like the best value. We were told that they would be open to atleast midnight. ( the main reason we decided with the unlimited bowling).
We go get some drinks from the bar, that bartender was really friendly.
Around 1030pm about a 1/2 hr later, they said they were closing at 1035pm. I went to clarify with the supervisor (shari). I told her that we were told that it would close at midnight, and that we aren't even finished with the first game. Also, i stated we shouldn't have been sold the unlimited bowling. Also, that they lied about the time. We were told midnight, not 1030 pm. Shari, the supervisor, got really defensive, pretty much claimed that we were told 1030pm, and that she was standing right there when we were checked in. When in truth, she wasn't even at the counter. We were checked in with another young guy. Who was really nice, and we didn't have any problems with.
Well, i requested we be refunded and charged for two games, instead of being charged for unlimited. Reason being, we were told 12 midnight, not 1030pm. Also, we only played one game. Barely even started the second. The bucket of beers we didn't even get to finish.
Well, shari rudely denied, said we were lying about the time, and we had to be out by 11pm now, instead of 12midnight. I felt deceived, and lied to about the time. Was really disappointed with the customer service from a supervisor.
We decided to finish our second game. It wasn't really enjoyable since I had the conversation with the supervisor shari. We left, it ruined our night. We felt cheated out of time and money, and felt the service by the supervisor alone was horrible.. I would not go here again! No one should have to end there night feeling cheated, and ripped off, and rudely being called a liar. On top of that not even finished the beers we had bought.
I do not recommend this place to anyone.
02/18/2009Provided by Citysearch -
This bowling alley is great IF you are a smoker... If not then I dont recommend it, Unless you want to smell like an ashtray when you and your children leave the facility. The smoking lounge is not enclosed and all the smoke from there fills the bowling alley. You would think they would want people to enjoy themselves here by putting up a solid wall and a door on the bar/ashtray lounge. I would not take my children into this 2nd hand smoke stack
05/21/2006Provided by Citysearch -
Very reasonable prices during the morning and after 9pm, gets a bit expensive in between though. The best deals are after 9pm on Mondays and Tuesdays....this is a must for myself. I never tried the food there or even the drinks, lots of people go with their kids and I have never seen one person smoke inside. Very good place to bowl and have a good time, I had one problem with a lane, so I was moved to the other...not a problem.
09/25/2004Provided by Citysearch -
Bowl during the week after 9pm,outstanding specials,Eat before you come into the Lanes, the food is high along with the sodas. The bar is nice and does offer lower prices than anywhere that Ive ever seen. Overall, the experience here is great and have since joined a league.