55 S Raceway Rd, Indianapolis, IN 46231
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I have been going to VIP for the last couple years. First of all, make an appointment. They are very busy, but if you make an appointment, they do their best to get you right in. Second, they are funny. If you can't handle sarcasm and dry humor, go elsewhere. Third, my nails look spectacular every time I leave there and get a ton of compliments on them. I love Vu and the others at VIP!
When I say these are the MOST RUDEST people I have ever met!!!!
VERY POOR CUSTOMER SERVICE
VERY POOR ATTITUDES
From the manager/owner guy to the other staff VERY VERY VERY POOR. I CANNOT STRESS THIS ENOUGH!!!!!! THERE WAS A REASON I STOPPED COMING HERE AND THEY SHOW ME EVERYTIME I POP UP, which has been maybe 2x's in the last 8 months!!! (couldn't get in my regular place today but needed nails done very badly)
UUUUGGGGHHHHHHHH!!!! Yall need to take a course in customer service because this is absolutely unacceptable..
I will never recommend this place to ANYBODY, EVER!!!!
Told us the wait was an hour, asked if I can run to the store quickly and they said yes. And I called 20 mins after to check in on wait time they said 25 mins but 40 mins later when I got there they had already crossed our names off and moved on. First time and I hate it already