Spa & Nails
8220 Brookville Rd, Indianapolis, IN 46239
No coupons available
If I could give it a zero I would. Today I visited to have my brows waxed. I've been there before and never had an issue. I signed in and waited as they were busy. No biggie, it's a Saturday, I know they'll be busy and i figured i would wait for a while. After an hour, the technician aknlowedged me and asked if I wanted a wax. I said yes, and she looked around and said I'll have to come back, they are too busy. My issue is don't have me sitting there for an hour just to say you're too busy. Multiple technicians had checked the sign in sheet, there was ample opportunity to tell me they couldn't work me at the moment. Instead I sit for an hour. Poor customer service, I will not go back.