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Room 1Age at check-in

General Info
Located in the city’s most prestigious area, Keystone at the Crossing, Sheraton Indianapolis Hotel at Keystone Crossing is conveniently close to both downtown and Indianapolis International Airport (IND), making our north-side landmark a great choice for individual travelers and groups of any size.The Fashion Mall is connected to our hotel by a skywalk and offers more than 100 upscale stores. You can also dine at tempting restaurants of various cuisines, just steps from our front door. Our prestigious location allows you easy access to exciting sports attractions, interesting cultural events, and all that Indianapolis has to offer.Our 12-story tower offers 395 spacious guest rooms and suites. You’ll enjoy our plush Sheraton Signature Sleep Experience with a soft duvet and crisp white sheets, as well as a 37’’ Flat Screen Television and Shine Spa for Sheraton™ bathroom amenities.When it’s time to catch up with colleagues or check in with friends, our computer workstations keep you connected. Keep up with your workout routine at our Sheraton Fitness, or stretch out in our spacious new Sheraton Club Lounge.We look forward to seeing you at the Sheraton Indianapolis Hotel at Keystone Crossing.

Regular Hours

Extra Phones

Fax: (317) 574-6775

TollFree: (800) 325-3535

Payment method
amex, master card, visa
With a stay at Sheraton Indianapolis Hotel at Keystone Crossing in Indianapolis, you'll be connected to a shopping center and minutes from Fashion Mall at Keystone, and close to Fastimes Indoor Karting. This 4-star hotel is within the vicinity of Castleton Square and Flowing Well Park.
Keystone at The Crossing
English, Spanish
Hotels, Lodging, Resorts, Meeting & Event Planning Services, Conference Centers, Halls, Auditoriums & Ballrooms
Other Information

Parking: Valet

Swimming Pool: Indoor

Check-In Time: 3:00 PM

Check-Out Time: noon

Policy: 24-hour check-in

Property Amenities: Breakfast available (surcharge), Elevator/lift, Express check-out, Fitness facilities, Shopping on site, Spa tub, Porter/bellhop, Conference center, Bar/lounge, 24-hour business center, Computer station, 24-hour front desk, Restaurant, ATM/banking, Meeting rooms, Concierge services, Gift shops or newsstand, Conference space, Luggage storage, Dry cleaning/laundry service

Room Amenities: Daily housekeeping, Shower/tub combination, Private bathroom, Phone, Hair dryer, Pay movies, Premium bedding, Air conditioning, Designer toiletries, Blackout drapes/curtains, Hypo-allergenic bedding available, Flat-panel TV, Pillowtop mattress, Iron/ironing board, Satellite TV service, Desk, Connecting/adjoining rooms available, Coffee/tea maker, Down comforter, Premium TV channels, In-room safe

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Provided by Citysearch - 

the poor hot water supply. 2 nights with off and on hot water. It would get cold for a few minutes then get scalding hot. The morning shower was even worse. Also, they have raised the parking to $23.00. Worst hotel ever. Try the Drury Inn. Now that's a HOTEL!!!



Provided by Citysearch - 
Worst Hotel I have stayed at

While the ambience of the hotel is somewhat elagant I found the amenities to be lacking and overpriced. at around 140.00 a night. Wi-fi was available in the lobby but in the room 11.96 for 24 hours of high speed internet, ridiculous. A continental breakfast consisting of juice a cold bagel and small box of cereal and small carton of milk for 11.00 dollars each, again ridiculously overpriced. We did not eat there.
In this age of many hotels offering free hot breakfast, free internet I found them sorely lacking in service. Unfortunately because of a company event we had to say there. One of the desk clerks and many other empoyees were hard to understand as they had very heavy accents. I found it rude that while we were in the east meridian room many employess were speaking their own language. Were they speaking of us?
The price to park in the garage $22.00 dollars for 24 hours, once again overpriced. The room was clean but small the shower walls were a bit spotty. There was no refrigerator nor a microwave. There was however coffee. I am surprised they did not charge for that to. 2 liters of water were in the room at almost 5.00 dollars a bottle. The vending machines only took debit or credit. I will not charge a bottle of soda or water on my credit card.
I do not mind paying around 100 - 200 for a nice clean spacious motel room but I do expect there be some amenities to make my stay a bit more comfortable. I would not stay there again. I do need use my internet while staying out of town.
The ""SHERATON"" is a dinosaur that needs to keep up with the times.



Provided by Citysearch - 
Pleasant Experience

I had two problems while staying here. Someone had left the heat on high in the room I was given. The staff gladly moved me to a suite to give me an accomodating room. The following morning, the hot water heater in the hotel had failed. I was promptly credited for half the cost of the room. The staff was so friendly and ready to help, that I could not get upset about it. Great place to stay.