Roy Rogers Heating & Air LLC
2404 N Ritter Ave, Indianapolis, IN 46218
MobilePhone: (317) 809-5628
Licensed, Bonded, and Insured
Roy Rogers Heating & Air
Services: Heating, Furnace Repair, Air Conditioning, Service & Repair, Installation
Free Estimates: Yes
Emergency Service: Yes
We had a great experience with both Roy and his employee Wes. They fixed the issue with our A/C unit on the same day we called them out. And the customer service aspect was fantastic! They were compassionate and caring, and Roy really wanted to make sure the job was done right. We would recommend to anyone for sure!
I met Roy for the first time at the Indianapolis Home Show about 18 months ago. I asked a few questions and he gave me straightforward answers. I recently needed service on my home AC on a weekend. Roy came on a Saturday morning and had my AC running well in less than 1 hour. He explained what he was doing and why he was doing it in a way that I easily understood. I'll call him again when needed and recommend him to others.
The best! I have tried 4 other HVAC companies in the last 2 years. Roy was the most honest and carrying ,times 10. He spent over an hour after the install, making sure everything worked right. He even offered tips on how to make our second unit more efficient. I will suggest this company to everybody I know.
The Ac on a house I just purchased was not working properly. I searched for a close repair person based on positive reviews. I called Mr. Rogers and he got me scheduled. He arrived on time and was very professional and courteous. He went straight to my problems, gave me a quote and went straight to work. Had us up and running in no time. He's coming g back to service my furnace for the winter. I have recommended him to my family and friends.
We had to get a new air handler and heat pump. They came Monday night for an estimate and were able to install it Thursday. They were very professional and You can tell they rally care about their customers and they also stand behind their work and the product they installed. I know if I have any problems I can call them. They made sure not to make a mess in our house and cleaned up everything. Roy called the next day to check and make sure We were satisfied.Our unit is working great it is really hot outside and it is definitely keeping up. I would call Roy and his son for any HVAC needs he is honest, reliable, and I am really confident that the work he did will last and the product as well. The quality of his equipment as well as the work and knowledge for the price we paid cannot be beat.
My mother had her heating and air conditioner replaced not to long ago. Roy and his team were very respectful and got the job done quickly. He explained what needed to be done and gave her a nice price for both units. Because of the Great Service by Roy and his team, My husband and I decided to call them when we started to have trouble with our heating system. We also had our heating and air replaced and received the same Great service. Honest, good people... and we very much appreciate all that they have done. Not only did they provide great service but they have picked up the Phone every time we have called. We were not put on hold or sent to voice mail. Very good Customer Service. Will Recommend this Company to all our family, friends and neighbors.
We were in Indy from out of town as exhibitors in a trade show at the fairgrounds and we rented a house through VRBO. When we arrive at the house at the end of the day we found the heating in the house was not working, (just blowing cold air). After contacting the property manager regarding the issue, they contacted Roy Rogers and he arrived at the house at the appointed time. Roy took the time to discuss the issue/problem with us and the property manager, (who was not present at the house). He worked quickly and had the heat restored in very short order, replacing a critical component, (even writing his name and the date on the component). When he found out we were from out of town and renting the property for the duration of the show, 3-days), he told us he would return and fix the issue at no cost, (to the property owners), to ensure we had heat. Roy even went as far as texting me several times for the duration of time we were Indy to ensure we were good with heat. Roy is a good/honest man and a true professional and craftsman in his trade. I wish I had professional of his caliber in the area I live to trust with all my heating and A/C needs. 5-STARS, HIGHLY RECOMMEND!! Thanks Roy.
I live out of state and my mothers furnace broke down. She ended up calling another company and they gave her an outrageous quote for a new furnace and she agreed to have it installed the next day. About two hours later I found out about it and put a stop to that one really quick as I knew from the price they were taking advantage of her. I called Roy Rogers after reading all the positive reviews. Roys team was at my mothers house within 30-45 minutes and worked on her furnace for several hours to get her back on. They told her in detail what was wrong and told her they did get the furnace going but it was on its last leg. She ended up purchasing a new Furnace and A/C unit from them and they did not charge for the 3 hours of work they did that day. The quote Roy gave was $4,500 cheaper than the other company that was trying to rip her off. Thank God for this honest company -- I am truly happy that I called them.
I finally needed to replace my 23 year old furnace and was not happy with my current HVAC service provider so I started shopping around. I knew I wanted a Trane system so started at the trane.com website and saw that Roy Rogers was an authorized provider. I read their YP and Angie's List reviews and was impressed with what I saw so I contacted them. Dustin called me back within an hour and by that afternoon was at my door to take a look, answer my questions and provide me with a solution. I compared them to other larger installers and decided I wanted to give them my business. The installation went very smoothly, they were on-time and met every promise. There was a hiccup in the furnace the first night but Roy came right back out and within 15 minutes, problem solved. No issues since and it has been running great. I would highly recommend these folks for anyone looking to maintain or replace their HVAC system.
After finding out my home warrantee would not cover a broken damper in my HAVC system, I contacted my regular HVAC company who I had just started up with when moving into our home in Jun 2016. They told me it would be 3 days before they could get to my home and a $75.00 up front fee. They are the ones that told me the damper was broken in the first place during the AC checkup. Thought that was odd. Asked a neighbor if he knew of a quality HVAC company. He said he had a guy but would most likely not be able come out for a few days also, as he is usually very busy. I called Roy Rogers heating and AC LLC and explained my problem. Roy told me he would fit me in but would be later in the evening. Roy kept his word and showed later that evening, diagnosed my problem and fixed my damper a couple of days later when the new part came in. Roy and his team are very polite, on time, service was outstanding and as a home owner now have a new HVAC company taking care of my home. See you next spring for my AC checkup!