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(317) 638-7033
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Business LocationIndianapolis, IN 46250
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indyguy30

07/26/2012

Overall
Horrible experience with this ...

Horrible experience with this company. Took an additional 4 hrs more then their quote and broke items out of neglect and took over 5 weeks to do anything about it. I would never use them again or recommend them to anyone. I use to work for Planes Moving and Storage and these guys have the worst customer service around.

claimed iconBusiness Response08/24/2012

Dear Indyguy30: Please return our phone calls as we have been trying to reach you about your recent posting on Yellow Pages. You have not accurately portrayed the facts and we would like to call the question on your report. We had multiple points of communication and we have the documentation to support it. ½ of the damages you claimed were in boxes you packed. Moving companies can’t insure items in boxes that the shipper packed. At the time of booking you were offered additional insurance above the provided .60/lb. You declined that coverage. For everyone out there looking for a moving company may I offer a brief education: 1) Moving companies are not responsible or legally liable for all damages that occur during a move. If we were, there would be no moving companies. When your entire house gets packed on a truck- SOMETHING is going to happen. Our movers do everything in their power to prevent damages. Contractually, and supported by our Tariff filed with the Indiana Department of Revenue, we are only liable for .60/lb. As a courtesy, we offer additional insurance through a non-affiliated 3rd party. We encourage prospective clients to visit 4 years of our reverences online We also continue to encourage Angie’s List to adopt a model where negative reports are screened for accuracy before posting to their influential website. The Jay’s Moving Team. “Anyone can get INTO the moving business, but it takes a special team to STAY in the Moving business” -Serving Indianapolis Proudly since 1951

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adg1016

05/18/2009

Overall
Great Move Recommend These Movers

Jay's Moving Company handled our move from Zionsville to Fishers. Their crew was careful and courteous. They wrapped all of my furniture. They covered my floors and padded my stairway. What a hard working, nice group of young men. I would and have already recommended Jay's Moving Company.

eileendover54

09/11/2008

Overall
Great movers!

They moved my elderly parents and were so polite and helpful. I highly recommend them! We unpacked as many boxes as we could and they took all the empty boxes and paper away. Nothing was scratched or broken and the actual cost was less than the original quote. I'd definitely use them again and highly recommend them.

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Phone: (317) 638-7033

Address: Indianapolis, IN 46250

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