Good Dog Hotel & Spa
5345 Winthrop Ave, Indianapolis, IN 46220
Good Dog Hotel & Spa -Broad Ripple
Good Dog Hotel and Spa
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07/18/2011Provided by Citysearch -
After picking my dog up I tried to pull out of the parking lot and my bumper caught on rebar sticking up from the bumper in front of the stall. It pulled the bumper away from car and a piece of the grill fell out. An employee from another shop picked it up to hand it back to me said ""this happens all the time"". $1000 later my bumper will be fixed. What has this got to with Good Dog Hotel? The owner owns the parking lot-when I called him to explain what happened-not expecting him to pay-but to let him know that there is a problem, he said that he was sorry but he drives a bigger vehicle so he doesn't have that problem. I expected him to say that he would fix it and maybe offer a free visit or two of day care as a way of being nice. Instead he hung up on me. This isn't the type of person I want taking care of my dog. He sets the tone for the entire place and you can tell it when you interact with the employees. There are plenty of places where I can take my dog for day care; Good Dog Hotel won't be one of them.
09/13/2010Provided by Citysearch -
I have been a client of Good Dog’s for over a year and have always been very pleased with their facility. The staff is very friendly and always remembers my dog’s name. I like knowing that they take the time to get to know my dog. It also makes me happy when we pull into the parking lot and he knows exactly where he is and gets so excited to go in and play! I also take him there for grooming and he still loves the facility! He used to shake and not want me to leave at our old grooming place, but not at Good Dog! The facility is also very clean and that’s very important to me. I trust Good Dog completely to take care of my little man!
05/18/2010Provided by Citysearch -
I recently brought by 60lb Goldendoodle into Good Dog Hotel and Spa for a summer hair cut. They were recommended by a friend, so I made an appointment. I was immediately impressed when I entered Good Dog! I had no idea how upscale, clean, and welcoming the place would be! It actually feels like you're in a real hotel lobby, and smells nice too! The staff at the front desk was very friendly and the groomer came out to introduce herself in person and to have a quick chat about what kind of cut I would like for my dog. The same groomer called me herself later that day to tell me how good Baxter had been for his hair cut, and that I could pick him up at my convenience later that day. Baxter's haircut was great, the price was very reasonable, and the location was very accessible. I would recommend them to my friends as well.
03/02/2010Provided by Citysearch -
I have been taking my dog Bower to Good Dog for the past 2 years and LOVE them! They know my name and face as SOON as I walk in door in the morning with Bower for daycare. The girls at the front desk always welcome me with 'Good Morning' and smiles as Bower runs full force toward the Day Care play area. When I pick him up at night he is always happy to see me, but exhausted and happy from his day of play. I love Good Dog because I know my Bower is in good hands during the day. They keep him busy playing so that he will stay out of mischief at home.
After reading some of these reviews I'm left a little angry. I think there are some people that you can NEVER make happy. Good Dog has always gone above and beyond for Bower and I, and I know all of my friends who go there feel the same way! I HIGHLY recommend them and so does Bower!
01/21/2010Provided by Citysearch -
Had a great experience. The moment you walk in there is a calming environment that was extra clean and smelled great, especially for all the dogs they have coming and going. I called the day before and they got me right in the next day. We just got our second dog the night before and they were super nice and took their time with her. I would definitely recommend this place. They seemed to genuinely care about the dogs that were there.