1930 W 16th St, Indianapolis, IN 46202
Fax: (317) 263-3741
TollFree: (888) 239-9229
Parking: Lot, Free
Wheelchair Accessible: Yes
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Falcone Volkswagen Subaru and Saab provided me with a great car buying experience. I was looking at several different cars (and brands) and they held one for me so that I could take my time and not feel rushed. They never pressured me to buy a car from them. The sales team was very personable and attentive. Once I narrowed down my search they were able to answer all questions and address any issues I had. I finally decided to buy a car from them and have had zero regrets. I can truly attest that they do not charge a dealer or doc fee. I have since serviced my car which was another wonderful experience. The service team knew the exact issue and were able to provide a timely fix as well as communicated with me in terms that I understood. Not to mention, my car was washed and vacuumed when it was finished! I would highly recommend Falcone to any friends and family for an all-around great car buying and service experience. I will continue to be a supporter and customer of Falcone.
This is music to my ears, Zach! We are thrilled that you had great experiences with both our sales and service departments! It is great to hear that you appreciated our no-pressure buying experience and that our team gave you the time you needed to make the right decision. Our service team also appreciates the shout out and we are glad that they explained everything clearly and gave you back your car working well and clean! Thank you for your loyalty and we will see you next time!
This place has got to be one of the worst places I have ever had to deal with. The service is not even close to what it should be. Seriously, it's like dealing with children who all say IT WASNT ME! It truly amazes me how this place stays in business because it is CLEAR that they have no intention of taking care of the customer nor do they care to. Never coming back to this place.