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Extra Phones

Primary Phone: (317) 423-9620

Phone: (317) 423-9620

TollFree: (888) 201-8851

Location
First Indiana Bldg
Neighborhood
Downtown Indianapolis
Categories
Insurance, Health Insurance, Life Insurance, Travel Insurance

Reviews

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Tim B.

03/04/2015

Overall

Until last month I was a customer with this company for two years, but I never had a claim until midway through last year. I have never had such poor service from an insurance company in my life, and everyone expects insurance companies to be difficult to deal with. Communication and customer service were terrible and 7 months on I'm still having to file complaints with Lloyd's of London, the State Insurance commissioners office and Better Business Bureau, to try and get them to resolve the problems. Some are as simple as faxing doctors a piece of paper. They have major administrative problems! I whole heartedly do NOT recommend this company.