Avian & Exotic Animal Clinic
9330 Waldemar Rd, Indianapolis, IN 46268
Phone: (317) 879-0823
Fax Number: (317) 879-0823
Avian & Exotic Animal Clinic of Indianapolis
Specialties: Mammals, Exotics
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I've been taking my birds to see Dr. Lennox for 10+ years. She's a great veterinarian and very kind. Once she even took my sick African grey home with her and took care of him all night. And I just learned that aparently she's like the only "board certified" bird vet in all of Indiana, which is cool! She REALLY knows her stuff. So its well worth the drive to see her!
The staff is also nice and very knowledgable. A few times I've seen one of her interns and I've been pretty happy with them. I love Cori at the front desk.
They've always taken great care of my critters! Highly recommend!!
I took my pet harry a rat due to some mites. I was very scared due to reading many horror stories about vets giving wrong medications or to much and having very bad outcomes. They treated harry so nicely i was right away put at ease.they ended up clipping his nails and washing his feet because he was itching so bad he also had many scabs. He was sent home on three medications and his mites and scabs were gone within a week. He is doing great and just looks so much healthier. I just wanted to say thanku so much and i would highly recommend this place to any rat owners who is in need of a vet. Thanks again.
Guinea Pig Ovarian Cysts - I took my 4 year old guinea pig, Marshmallow, to a regular dog/cat vet who could not diagnose her. From there, thankfully, I was referred to Avian & Exotic Animal Clinic. I took Marshmallow to see Dr. Woods 9/6/12. Marshmallow's entire middle section was swollen and she was losing hair in the same area. She was diagnosed with ovarian cysts. She was scheduled for surgery 9/12/12. Dr. Lennox, Dr. Woods and team successfully removed both cysts which weighed in at nearly half Marshmallow's total body weight. I was so nervous about my tiny Marshmallow having this major surgery, but in just a few minutes following surgery she was up, walking around and eating hay. Amazing! To be safe, both doctors preferred to keep Marshmallow overnight to be sure she did not have any reaction from the surgery. I live about 30 minutes away and did not want to risk the possibility that I might not make it to the clinic in time should an emergency arise overnight. Dr. Woods actually took Marshmallow home with her. Knowing what a nervous mess I was, Dr. Woods sent me texts with status updates and even a couple photos of my sweet Marshmallow. I was so incredibly happy and grateful with the service and kindness of Dr. Woods and team that I took my other four guinea pigs back for a check-up, something I had not done before. Happy to report, five months later, Marshmallow is fabulous as are the other four!! If you have guinea pigs, do not go to a regular dog/cat vet. Select a vet that specializes in small exotic-type animals. I am so very grateful to have found Dr. Woods, Dr. Lennox and team at Avian & Exotic Animal Clinic...they saved my Marshmallow's life!!
My daughter and I took our pet white rat here for an illness. The vet tech was very matter of fact and short with us. My daughter was crying when the vet said the end was here. They gave her no sympathy. They just started to walk away with our pet to euthanize it and didn't even ask if we wanted to hold it or say goodbye. I couldn't believe the lack of empathy for a little girl about to lose her pet. Granted, this was a hard situation to be in, and left us with no good thoughts, but I will never go back to this vet practice again.
This place is supposedly the top exotics vet in Indianapolis. I brought a rabbit I rescued in for a simple exam (more than most vets at around $60) for an unknown respiratory issue. The vet spent less than ten minutes with me, whisked him away for observation, and barely let me say goodbye to my pet. This is standard. Most animals who come to this vet are taken for overnight observation. After x-rays and 4 nebulizer treatments over the course of 2 days, the total bill was $265. Despite my asking, the vet refused to see me when I came to pick up my pet. A vet tech responded to my questions about his issue and treatment, diagnosed at pneumonia. They gave me baytril (an overused animal antibiotic) for fourteen days. Someone mis-measured the dose and it barely lasted 9 days.
I returned after having done my own research. I wanted to administer the treatments at home. I went to pick up the antibiotics for the nebulizer treatments from the vet they charged me almost $70 for 4 days. Doctor was again unavailable to speak with me. This time, the vet tech told me all kinds of things DIFFERENT about my bunny's condition than either previous vet tech I'd talked to did. Now I was broke, completely confused as to what was actually wrong with my pet, and the doctor refused to speak with me, again, to confirm the issue. They were now asking for $600 for just an endoscopy and ct scan. They never performed cultures to determine which antibiotic would work best.
End of story--Dr. Lennox has horrible bedside manners. Everyone at this clinic has an attitude and no one cares about you or your individual pet. Like another poster said, this doctor's concerns are primarily academic, and while this may lead some to think that this makes her a good vet, it does not. The vet techs here are rude and short. Please find a vet who is knowledgeable about rabbits and can also cater to the pet and pet owner populations. They are out there. Dr. Lennox is not the best option.