I found this business online and there ad says they will cut any size or amount no minimum orders. Said sometimes will cut while you wait. I do restoration work on older vehicles. I went to this business with eight cardboard templates I had cut for my patch work. I informed Troy that I had allowed a one inch tolerance around perimeter. He looked over templates and explained to me that they will scan these then call me to come back to agree before Sheet Metal would be cut. I was quoted $167 this incl 2 hrs labor plus material. Troy quoted between 2 days to 2 weeks. I agreed and left expecting to get a call soon. Two weeks went by without hearing from this business. I called to find out nothing had been done and that they stated due to my poor quality templates they were unable to do the work. I would like to know what changed from the day Troy first seen the templates to the point they became poor quality.Troy obviously doesn't know what his business can or can't do so he shouldn't be the person greeting customers and giving quotes. I hate incompetent people. Don't waste my time due to your ignorance. This man should look into the fast food business those employees seem to have his same qualities. Now I will have to start over and find a company that wants to do the work and appreciate my business. Troy doesn't get it. I was hopeful this business could be my go to for these patches obviously not.