I needed new hinges for a broken cabinet door. I'm good at diy projects but I couldn't find the hinges. I helped another customer find rat traps though. Finally when I was about to give up and go find help someone came to me. I got an education on replacement parts and how to do the job. I left a very satisfied customer. If you stay or find yourself on the northwest side of Indy stop in and shop you will receive service with a smile.
3925 River Crossing Pkwy Ste 290Indianapolis, IN 46240
From Business: The location is a Lowe's Regional Office. Give us a a call at (800) 445-6937 or check out www.lowes.com to find a location near you. Lowe's Home Improvement offer…
Great customer service Great prices
My husband and I had our water heater go out. We ordered the correct tank and paid to have it installed. They brought the incorrect tank on a Friday and said they would bring us the correct tank on Minday and would be back to install it then. They said they would call us At 9 am on Monday. Come 10 a.m. they hadn't called and my husband had to call. They wanted to charge us an extra 60.00 delivery fee and an extra 10 dollars for the tank. Then they wouldn't be here until late afternoon to install it. The manager then got on the phone and lectured my husband about not yelling. Heck yeah he is going to yell when we dropped close to 800.00 which by the way the overcharged and just now refunded for an extra tank we didn't need costing 124.00. Never giving them my business ever again
Shopped/shopping here for 10 years. Service comes down to finding someone through the week to help with project questions. The department help is good professionally in that they have a good knowledge of materials. Commercial sales is busy but accommodates orders a little faster than most box stores. Tend to change locations of items too often.