I of course love the selection of glasses, I had plenty to choose from with numerous styles. What really wowed me was the staff. They made me feel so welcome and honestly were hilarious. I had fun at my appointment. I am on my way to pick up my prescription now and am so excited!
16. Knotts Optometry
Knotts Optometry has wide variety of up to date frames and great selection of contacts. You get great service and the latest state of the art exams …
Just posted this on my Facebook page and want to get the word out to locals. I took a shot in the dark going to Sears Optical because I really couldn't find *any* good reviews on any eyeglass place. I'm so glad I went here!Anybody who needs glasses should see Dr. Canida at Sears Optical in Castleton Mall.Best experience buying glasses ever. He did an awesome job with the test, and even did one test twice just to be sure his results were acurate. He was polite, knowledgeable, and helpful. He went way above and beyond.The staff didn't try to pressure me in to anything, I told them what I wanted and they placed the order.The glasses, which are perfect, took less than a week to come in. When I tried them on I told her they felt good. She asked if she could try adjusting them because she thought she could make them more comfortable. She did! She went way above and beyond.I'm writing this because I spent a week trying to decide where to go. I've had bad experiences with glasses in the past. I found nothing but bad reviews everywhere on everybody. I know where I will be going from now on!
The exam was excellant. The eye glass selection and help was excellant. The missing half star is for not being clear about the total cost for every thing. I had a hard time getting a true cost until I had my credit card ran and I had received my receipt. I will take responsibiltiy for not asking to see the cost before handing over payment, but I think it should be standard practice to see a bill before you pay (just like a restuarant).
My experience has always been positive at Progressive. The Doctors and technicians are all very dedicated and proficient. I have been going to Progressive since aprox. 1994. Before going there I had tried several Doctors who told me that they could not improve my vision past a certain point. The staff at Progressive has exceeded my expectations of what my vision could ever be.
Called in the morning with slight emergency and they worked me in within hours. So grateful. The Doctors and staff are caring, considerate and very professional.
Everyone that works at Progressive is so nice, helpful, responsive, caring and professional. I have been a patient there for at least 10 years and would never consider going anywhere else for my eye exams and glasses. Treated well. I was treated with respect by the physician and all staff members. The Dr. took time to explain my plan of care and answered my questions.