Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
1850 N Shadeland AveIndianapolis, IN 46219
Sean is my “go-to” guy. He never steers me wrong in the maintenance of my car.
1300 N Shadeland AveIndianapolis, IN 46219
From Business: Ray Skillman Shadeland is an automobile dealership that sells and services a range of new and pre-owned vehicles. It provides a variety of cars, sedans, minivans,…
3333 E 3rd StBloomington, IN 47401
From Business: Welcome to Royal on the Eastside - Bloomington and South Central Indiana's Choice for new and used Subaru, Nissan, Volkswagen, and Audi vehicles. We have many loy…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
Several weeks ago, during terrible weather, the wiper motor went on my ML320. I was grocery shopping with my kids at the time and had to have my husband come pick me up, leaving my car in the parking lot. This happened on a late Sunday afternoon. My husband went online when we got home to look up repair shops in the area, we’re relatively new to Indy, and he came across Benz Unlimited. He called to leave a message (because it was a Sunday) however, John answered. John took the time to troubleshoot the problem over the phone, determining it was most likely the wiper motor. My husband asked how quickly he could get my car in John said he would be able to get my car in the following day after business hours. The next morning, we received an itemized, easy to read estimate from John. Over the course of the day, my husband did contact the dealership for an estimate and after a several hour wait, we received an estimate that was exponentially higher than John’s and was somewhat vague. Needless to say, we were sold on going to John and after work, we dropped my car off. We got stuck in heavy traffic on the way and were concerned about missing our appointment time. We called John and he was more than understanding. Once we arrived, we met John. He was extremely polite, professional and knowledgeable. We were impressed with his overall shop appearance and cleanliness. John said he would try to have my car done as early as possible the next day. Much to my relief, he called me mid morning the next day, telling me my car was ready to be picked up. I had a rental car and told John I needed to drop that off first and take a taxi to his shop to pick my car up so I was unsure how long I would be. John was nice enough to offer me a ride to drop off the rental, which saved me even more money on the cab fare J Also, John did look my car over for anything else it might need, free of charge. He gave me a heads up on a few things but it wasn’t a pushy, sales pitch. More of an FYI for down the road. I will absolutely be returning to John when I am a bit more down the road for any and all of my service needs. Thank you again for your prompt help, kindness, and most importantly, honesty! Taisha W.
After some confusion on the correct business address (it was a YP.com issue) and being told by a gentleman that "benz unlimited did not exsist, and he had no idea where benz unlimited had gone"........ I just simply went to the business website (which is www.benzunlimited.com), and I am sure glad that I did!! After a brief explanation from John (the owner) about the address confusion we got down to business. I have a 2004 E 500, and was quoted from serveral shops (including the dealership) an astronomical price for a full brake job, service B, and a brake fluid flush. Once John examined my car, he went over every single detail of what needed to be done and why. This is something I do not believe I have ever encountered before!! Not only did I instantly feel that John was not only an expert when it comes to Mercedes, but was unbelievably less than ANYONE I had look the car over!! The estimate for repairs that I received from Benz Unlimited was so much less, that I asked on the spot if I could leave the car with John, so he could possibly finish my car by the next day. Johns response " I will have you all set today by 5!! Everybody else was a day to 2 days before I would have my beloved Mercedes back (including the dealer as they were not even taking appointments for this particular week???? Upon picking up my car at 5 p.m. John once again went over everything he did, showed me all my old parts, and verified that all replacements were in fact Mercedes Benz Original parts, not some cheap knock off parts. I could not be more pleased with my experience with John and Benz Unlimited. It is my honest advise, that if you are a Mercedes owner, and am tired of paying the high prices for basic service, or major repairs, please take my word, GO SEE JOHN!!
It took me awhile to write this review because I was laughing to hard at Brickman and HotRod07's reviews. First off, a guy falling asleep with the accelerator floored while on the Dyno is hilarious. I'm not even sure that's possible unless he has Narcolepsy. And the sandwich on the intake, Really? LMAO. The other seems to be a disgruntled ex employee, that I bet didn't have the Testicular Fortitude to express his anger to management and instead became a Keyboard Warrior. I have had two vehicles in for work at RPM. The first was a GMC Sierra that had the usual Rocker Panel and Cab Corner rust. I must say the Body Shop did an excellent job on the repairs. They even went the extra mile and put the rock guard on the Rockers before paint. It looked as good, if not better, than factory. The second visit was for an exhaust upgrade on my Muscle Car. I went with Flowmasters that Bob ordered for me. He called me as soon as they came in and had me come in the next day. I literally only waited about an hour and a half and it was finished. Bob took me back to the shop and had me look at the work while the car was still on the lift. The welds on the mufflers were great and no exhaust leaks. I also looked at some other projects that were in the shop and I must say that the workmanship was great. I've seen a lot of cars they have put out and the finished product was top notch. Bob went out of his way to make my visit a positive one. I highly recommend RPM Performance and will be a repeat customer.
Just picked up my'02 Monte Carlo SS After they made many repairs. The lady in the office really knows what she's talking about. They replaced my intake manifold and gaskets, o2 sensors, maf sensor,map sensor, had the exhaust repaired, replaced both hinges in my driver side door , multi function switch and Power steering pump. They did all this in 1 week. And charged me a third of what the dealer and 2 other garages quoted. Plus a few more items. My car and I are now happy after having multiple mallfunction lights on for over a year . I looked at reviews of this small 2 stall garage and decided to let them work on my car. Mind you I have been a mechanic for over 30 years to include 10 plus years as a jet engine mechanic on F15 fighters in the US Air Force. I could not be more pleased with the professional communication of the staff. They were informative, as to what was wrong with my car. I knew going on it was a hog of a car to bring back to life. They fixed it, and did it right. So for all the nasty reviews I have seen, they must not have cared to spend the money to have it done right. I highly recommend this small locally owned business to work on your cars and trucks.
Great customer service ( younger to mid age black woman ) @ the Keystone & 54th st. Location in Indianapolis,IN. 46220 district . Great Attitude, patience, great advice, very pleasant !:) told me they can test my old starter to make sure if its faulty & if so, what part of it is the problem. She took the time to let me know I will receive $$ back when I return the old starters Core. I will definitely go to that Particular company, &, that particular Location. lastly I Hope Ms. Diana Gannaway is working tomorrow, when I go to pick it up! Now that's GREAT Customer Service! " If its possible to tell someone is about their company, and not just pricing a product, but explaining in detail all the rewards & Benefits of choosing AutoZone to take care of not only my automotive needs but my Individual needs and then some. If I could give a higher rating I would have, ALL BASED on Ms. Diana! Please give that woman some recognition! Thanks for making my day and pocket book both HAPPY! Sincerely ... Marc A. Lewis firstname.lastname@example.orgPlease E mail me & let me know Autozone Value's Ms. Diania Gannaway, Like I Do. :) Thanks again.
I was recommended to bring my car to Sharps by a friend of mine. I ran into several mechanical issues with my car that needed immediate attention. Dustin, shop tech assisted In everyway possible, both over the phone as well as inside the shop. I was a bit unfamiliar with the area ( being as that i just recently moved to Indy area) but Dustin guided me to their shop no problem. He even recommended some alternatives for me In which helped save me money. After getting to the shop, Dustin and his Manager assessed the damages and quoted me a price that was more than comparable but truly unbelievable. They have a great business, business professionalism and are GREAT people. I have been to quite a few shops in my life but never one that made things more possible and accommodating than Sharps. Things they've done, will never go unnoticed. They have my business and is within no doubt, they would earn yours!! I'm not a paid script actor, i didn't receive money for putting up this review, i gain noting but respect for good business from guys like this!!
Falcone Volkswagen Subaru and Saab provided me with a great car buying experience. I was looking at several different cars (and brands) and they held one for me so that I could take my time and not feel rushed. They never pressured me to buy a car from them. The sales team was very personable and attentive. Once I narrowed down my search they were able to answer all questions and address any issues I had. I finally decided to buy a car from them and have had zero regrets. I can truly attest that they do not charge a dealer or doc fee. I have since serviced my car which was another wonderful experience. The service team knew the exact issue and were able to provide a timely fix as well as communicated with me in terms that I understood. Not to mention, my car was washed and vacuumed when it was finished! I would highly recommend Falcone to any friends and family for an all-around great car buying and service experience. I will continue to be a supporter and customer of Falcone.
On January third I called your company to inquire about your services. My car key had broken off in my ignition. After stopping by my electrical mechanic's place -he told me he would have to order a new ignition from Toyota and this would tie my car up for a day. I mentioned to him that perhaps a locksmith could be of help for me. He said by all means check it out. He quoted me $200.00 for him to service my car. Since I could still start my car, I decided to go on to work and call your company from there. I did and Dave came out and couldn't have been more courteous, efficient, and professional and knew what he was doing! In less than one hour the job was done! I felt very confident with his work. The technician you sent me couldn't have restored my faith in the unknowing any better! Dave, I'm sure, is a delight for you have in your service and for customers. Thank you so much for being a professional and efficient service. Good service is hard to find today.
I brought in my 2013 Goldwing to the service department. As always, they did a great job and great customer service, however; the sales staff need training on customer service. I was there on March 11th and the sales staff decided to have a meeting and hold it in the waiting room. There was no other place for me to wait. I walked in and they kicked me out. So for an hour I waited in the garage service area in 40 degree temperature. That's ridiculous. They were more concerned about their own Comfort than the comfort of a paying customer. It makes a big impression on a customer when your employees think of no one but themselves and the gripe session they were having in their meeting. Very disappointed in their inconsiderate sales people. They could have moved the meeting to the showroom floor which was closed at 9 a.m. instead they emptied the coffee pot and then didn't even come to get any of the service customers to let us know when their meeting was done.
My advice don't go there...I was there 4 hours, the sales person who was helping me Nikki had me to fill out all the paper work, came back after a short while and said I had been pre approved for up to $16,999 And I could go out and look at cars while she gave my information to the manager. I test drove a car that I liked then I went back and spoke with the manager he went over a bunch of paperwork with me how much the monthly payment would etc. Said he had to submit the information to their bank and it would take about 15 minutes. Well that turned into another hour and 15 minutes just to be told I was turned down. Mind you, this is a dealership that says they can help people with not so good credit. The problem I have with them is this, why would you tell someone they've been approved if you haven't even submitted their information to the bank yet. Big disappointment and a waste of 4 hours of my time. My suggest is go somewhere else to buy a car.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.