If there were a negative 10 on this rating system that's what I'd give this guy. Our club ordered ice for our event in 2015--he hadn't shown up when he was supposed to the night before and when we called he said his daughter had been in a nearly fatal car accident and he was at the hospital and couldn't fulfill his contractual obligation. We understood. This past weekend we contracted for $1000 worth of ice, which was not delivered. When contacted, he promised he would be there a few hours late. It then was he would be there in the morning (we told him unacceptable). He then said he'd called the owner of another ice company to fulfill his contractual obligation.The final lie was that he was on his way to the ice distributor and would be there shortly.He never showed up and quit answering his phone about 8 AM. This guy is a jerk, a flake, and cannot be trusted in any sort of business agreement. Do yourself a favor and find another company.