My grandfather was transferred from ICU to this facility. This facility is grossly and dangerously understaffed and this has been demonstrated time and time again. The severe neglect started happening within less than 24 hours. The neglect started within 24 hours of him staying there. He pushed the assistance call button attached to his bed to request help to get up and go to the bathroom A staff member came in and said she would be right back with someone to help him. She never came back. He had an accident in the bed because they neglected his needs. Then, he was forced to sit in his own fecal matter for over 3 hours, and they even served him his lunch while sitting in his own fecies. 3 hours later a speech therapist came in and got someone right away to wash him and clean it up. She said that she would tell the administrator on Monday. This was during Easter weekend. he went to pay the barber for his haircut, he opened his wallet to be completely empty. Someone STOLE HIS MONEY!!!!
The post from marilynshope sounds like a disgrunteled employee. My mother resides here, and she loves it, and WE love our mother being there. It's beautiful. Staff is professional and caring and friendly. If they fired 5 people like marilynshope's post stated, it was undoubtedly because they put their resident's above all else.
As of 2013, there is a new management team. at the end of the day, they do not care about your parent or loved one, they care about what the dollar sign is. They just took 5 jobs from women on the Independent Living side and told them they have two weeks of work left. And it is not so they can have better care. Its so they can make more money. The care of the residents comes from the Nursing staff. And they keep that as short as they can. Rushed time limits. Not what you see on the TV in their new commercial!