DJ services were a complete scam and Indy Part Rentals will not respond. We have to take legal action now. Paid $500 for a DJ, and he didnt even show up and they will not refund. Very shady and hard to get ahold of.
Very professional company, one of the only companies in town who rents helium tanks, their driver was professional, polite, and very happy. I was very surprise the drive “John” said he had a little time till his next delivery and help me for about 15minuties to fill & ties balloons.I wanted to say think you to him; he did not have to stay and help, but with out his help I would have been behind.Joan
If zero stars were an option I would rate zero. Please note, I understand how important online reviews are, especially for local businesses. That said, I cannot possibly overstate how horrible my experience was with Indy Party Rentals from beginning to end. They never answer their phones or return messages. For weeks I waited to hear back. Then, the day of the event, after telling me to wait from 7am - 1pm for delivery (nice range there) 1pm came and went with nothing. The event started at 2 and we called another company who was there in an hour. Meanwhile Indy Party Rentals still hasn't returned my calls or my email demanding a refund. Terrible customer service. Avoid at all costs!
We received the worst customer service I have ever experienced. The items we rented were never delivered. We had to go pick them up an hour after the party started. The items were not clean and the bounce house smelled like mildew and wouldn't hold air. We tried to put tape on the bounce house to hold air and it still didn't work. After they picked the items up they wanted to charge an additional $200 to take the tape off. These items were stored in a storage area with dogs and all their personal items. What a huge let down to myself and my community of 250 people. Horrible business!
the only company that was able to get me a soft serve ice cream machine for my sons graduation, and must rent from company!
Great company excellent in professionalism will rent again
Only Company that has soft serve ice cream A++ in my book and they are open weekends even Sunday
GREAT! We ordered a bounce house for my grand daughters surprise party. They stayed there and explained everything to us so nothing would go wrong. The prices were great and so was the costumer service. We will definitely be renting from this company again.
We got a cotton candy machine for my daughters party, the service that was provide to us was incredible. If anyone needs a cotton candy machine Indy Party Rentals is the place to go.
Great company to deal with.