Won't stand behind their workRepaired a sectional and the problem returned no warranty on workonly a few months and now they want to charge again
9152 Kent Ave Ste 147Indianapolis, IN 46216
From Business: PME, Providers of Certified Cleaning Solutions utilizes advanced cleaning methods to effectively remove stains and odors from a variety of fabrics and surfaces, i…
Very pleased with the work done to my car. Friendly people. Will go back.
I have rarely encountered any one that took so much pride and care into what they do. Greg is truly amazing. I wouldn't trust my heirlooms to anyon…
Justin at Furniture Medic-Indianapolis did an INCREDIBLE job of cleaning/deodorizing/restoration of our SOOT-COVERED, SMOKE-FILLED, HEAT DAMAGED furniture including 2 antique twin-bed bedroom suites, large heirloom table, dining room hutch, side table, antique rocking chair and bench, and heirloom couch after house fire. We had been sure that each item was protected and very well cared for before the fire and we were heartbroken to see what the soot and heat had done to these sentimental items that hadn't burned but appeared ruined. Justin could not have been more accommodating, knowledgeable, patient, nice, understanding and thorough! He took us into the warehouse attached to their office to see our furniture and discuss what could/should be done with each item that they had picked up after the fire. He was upfront about expectations and offered his honest opinion on each piece re: what was worth trying to restore. We chose to have him attempt to restore all the items and ALL OF THEM EXCEEDED OUR EXPECTATIONS! There was no odor left in any of the wood and some looked even BETTER than before the fire! (And the upholstery specialist he contracted our couch out to after the wood portions were restored was VERY TALENTED! We provided the material we found that was identical to what had been on the cushions and flat back, and our antique couch was completely restored to its previous beauty!). Justin and his team carefully delivered all the pieces to our house on our schedule in 2 batches as they were completed. This company was recommended to us by a fire-damage specialist and by a neighbor who had used them after their fire. Justin's work and knowledge is outstanding and we are SO THANKFUL to him and Furniture Medic!
I had a round coffee that had several nicks and a gouge that required filler and stain. Justen arrived on time and corrected those problems. Looking around we found numerous nicks on our furniture that Justin repaired. Very happy with the service and expect to have him back when the nicks pile up through normal or abnormal actions.
We had a very expensive wood dining table that we wanted to protect from scratching. I realize any piece of furniture can be scratched if abused, HOWEVER, we have babied this table and we afraid to even eat on it without a pad and table cloth. So I wanted to have protection added to it. I contacted Furniture MedicHe (the owner) replied with the following statement in an email: "Applying quality and durable finish to wood furniture is one of our specialties." Well unfortunately, they are not very good at their specialty because the finish theyWell unfortunately, they are not very good at their specialty. He said, " We can clean, sand off the old finish and apply our two part conversion varnish with a catalyst hardener for $415." He also told us: "It will be hard as concrete when done" and "Its as scratch resistance as a wood floor." Sadly, he ruined our table. It is covered in scratches, scuffs, and nicks, and my husband and I are retired and live alone so the table gets very little use. Whenever anything is set on it, scratches appear. The finish is soft and has no resistance to scratching from even a semi-soft placemat. The worse part is, he refuses to do ANYTHING and says "how do I know what you did to it." Very bad business and does not stand behind his work!
THIS IS THE BEST PLACE AROUND, I WILL ALWAYS USE PATIO GUY FOR MY OUTDOOR PATIO FURNITURE REPAIRS AND REFINISHING, THEY DONT HAVE AN OPEN TO PUBLIC SHOP , BUT THATS FINE WITH ME I DID NO TRAVELING AT ALL THEY CAME TO MY LOCATION. WHICH IS SO AWESOME! EVERYONE NEEDS TO CALL THIS PLACE!!!
Terrible work bad and rude customer service at this place on Michigan road Stay away from here! Find somewhere else to do your patio furniture repairs
Excellent craftsmanship and customer service.
Love this place! They are efficient and very fair in their assessment of what realistically can be done. I have had several pieces redone by them. Love them!!! And they are very nice.
Best of the Refinishing Businesses, offer reasonable prices? Pickup and delivery
I have rarely encountered any one that took so much pride and care into what they do. Greg is truly amazing. I wouldn't trust my heirlooms to anyone else.