.I have been to this location on several different occasions trying to get contact lenses.First appointment the wrong contacts were ordered for me with the stigmatism that I have.After returning for a second appointment I had to call my secondary eye care provider and ask him for the prescription for my glasses to give to the doctor at the Dr.Tavel office.Afer the appointment the doctor said that he would order two sets of trial contacts for me to try and see which pair worked out better.I got a call to pick up my trial cantacts and only one pair was order and I had to return once again.I made another appoint to get my prescription released but they had to order my second trial pair for me to try.The morning of my appointment I talked to the receptionist to confirm my time and when I got there she told me she wasn't sure if she order the trial pair which she didn't and told me she had to order them and reschedule my appointment.This is something they should confirm the day of the appoint ment prior to someone arriving.I called the corporate office and the receptionist was more apologetic then the district manager.The receptionist Stephanie from the actual store called me after I spoke with the corp.office and got rude and told me my insurance was maxed out which it wasn't because I called my eye care provider and said my lenses were on backori after she told me she had to order them because she forgot.the staff at this location is extremely unprofessional and I would not recommend it onyone until they retrain their staff to do their job properly.
3950 E 82nd StIndianapolis, IN 46240
From Business: When it comes to your eyes and your vision there's no joking around. At Smith-Bridenstine Optical Co we will use our expert fitting to get you seeing clear. Since…
14. Knotts Optometry
Knotts Optometry has wide variety of up to date frames and great selection of contacts. You get great service and the latest state of the art exams …
I found this Dr. Tavel location through my insurance company's website and had never heard anything about them before. I was pleasantly surprised to speak to a friendly receptionist when I made my initial appointment & also when I called to reschedule for an earlier time. They changed the time without any hassles at all! I loved the confirmation call I recieved in the morning of my appointment and the great, friendly, inviting care I recieved while there. The location is easy to find and very clean. Thank you for such an amazing experience! You made finding my glasses fun and easy. Your receptionists deserve a raise! :)
Did you read the warranty explanation? I have been going to 96th Street Eye Care for years now. I did have a problem with my frame once and they fixed it right away no questions asked. I have always been very satisfied with every aspect of 96th Street Eye Care. The Drs are very thorough and staff is very knowledgeable and helpful. I feel they have good customer communication and respect. They are very good with kids. I wasn't rude when I went in and treated them with respect when I had the problem with my frame. They don't make the frames. There are times that something happens and it is out of the hands of the distributor.
I got glasses there two years ago. I selected cool frames. The person who works out front incorrectly calculated my bill. I tried to cancel and was told I was unable to do so and had to select a boring frame. I was never able to see well. I just went to eyeglass world. My prescription changed slightly which means holly was accurate. What was wrong was the measurement for my progressive lens. I recommend holly but go somewhere else to buy frames and lenses.
Thank you so much for giving me the best eyeglasses I have ever owned! The vision through the new prescription lenses is superior to anything I have had in the past. Whatever you did, keep on doing it! Ok, I am picky and they have the coolest glasses anywhere!! Dr. Rob and Joni were both friendly and helpful, and took the time to show me all the best looks :) By the way, thank you for supporting the IWIN cancer support group. Very cool.
We took our daughter there today to get her glasses for the first time and the staff was very welcoming, extremly nice, and super sweet to my daughter. They answered all of her questions and mine as well. I didn't feel rushed we took our time and got her a very cute pair of glasses. Which will be ready in 5 to 7 days. I will definitly be going back to Arnett eye care!
Had an issue with lenses I purchased from another optometry shop. The optometrist at Dr. Tavel checked the lenses, compared them against my old prescription, and made a recommendation about how to address the problem. She was very insightful and went out of her way to help me although I am not a customer of Dr. Tavel. I truly appreciate her help!
this place is so amazing the customer service it's on. The Isaac exam is on. And they are very friendly oh my god I give this like 5 stars yeah keep doing yall I hope you have to help in forever like good service Keep up the Good Work Kudo!!��������������������������������
Wonderful doctor and staff! Very patient and knowledgeable. Took son for eye exam and issues. They explained everything to him in detail and were very patient with all of his concerns.
You wont be sorry that u went. I`ve been there many times and i just love her. She is very good @ what she does. I would recomend her to everybody.