Falcone Volkswagen Subaru and Saab provided me with a great car buying experience. I was looking at several different cars (and brands) and they held one for me so that I could take my time and not feel rushed. They never pressured me to buy a car from them. The sales team was very personable and attentive. Once I narrowed down my search they were able to answer all questions and address any issues I had. I finally decided to buy a car from them and have had zero regrets. I can truly attest that they do not charge a dealer or doc fee. I have since serviced my car which was another wonderful experience. The service team knew the exact issue and were able to provide a timely fix as well as communicated with me in terms that I understood. Not to mention, my car was washed and vacuumed when it was finished! I would highly recommend Falcone to any friends and family for an all-around great car buying and service experience. I will continue to be a supporter and customer of Falcone.
I brought in my 2013 Goldwing to the service department. As always, they did a great job and great customer service, however; the sales staff need training on customer service. I was there on March 11th and the sales staff decided to have a meeting and hold it in the waiting room. There was no other place for me to wait. I walked in and they kicked me out. So for an hour I waited in the garage service area in 40 degree temperature. That's ridiculous. They were more concerned about their own Comfort than the comfort of a paying customer. It makes a big impression on a customer when your employees think of no one but themselves and the gripe session they were having in their meeting. Very disappointed in their inconsiderate sales people. They could have moved the meeting to the showroom floor which was closed at 9 a.m. instead they emptied the coffee pot and then didn't even come to get any of the service customers to let us know when their meeting was done.
My advice don't go there...I was there 4 hours, the sales person who was helping me Nikki had me to fill out all the paper work, came back after a short while and said I had been pre approved for up to $16,999 And I could go out and look at cars while she gave my information to the manager. I test drove a car that I liked then I went back and spoke with the manager he went over a bunch of paperwork with me how much the monthly payment would etc. Said he had to submit the information to their bank and it would take about 15 minutes. Well that turned into another hour and 15 minutes just to be told I was turned down. Mind you, this is a dealership that says they can help people with not so good credit. The problem I have with them is this, why would you tell someone they've been approved if you haven't even submitted their information to the bank yet. Big disappointment and a waste of 4 hours of my time. My suggest is go somewhere else to buy a car.
After doing lots of research before buying my first streetbike I decided to stop in Dreyer and see their selection. My sales guy was absolutely wonderful! Not pushy at all, very caring and easy to talk to!! I decided to go with a 2015 300. Missy in finance is heaven sent!! Very easy process, and quick!! She even called a few days later just to check up!! you dont find that often anymore! My first day of getting my permit I hit a HUGE pothole in between railroad tracks!! Bent both rims, and blew the front tire. Thankfully I was able to keep it up so no plastic damage nor damage to myself! I took it in a few days later to get an esimate. Service got me right in and took care of her within a matter of a few days!! Every person here is just amazing to work with! Im so happy to have my bike back in perfect condition with a smile on my face of all the help they have done for me! Definintely a 5 star business! I will never go through another shop!
My husband called up to make an appt. to test drive a used Pilot that Penske had advertised. We had an appt. at 4:30pm. We got there about 4:25 and he went in to tell the salesperson we were there for our test drive. She came out with some keys, but couldn't find the car. She went back inside and said the other set of keys were gone so someone must be out driving it. (No matter apparently that we had called for a specific appt.) We waited for 30 minutes and no Pilot appeared. The salesperson kept trying to get us to look at other cars which weren't what we were looking for and still didn't admit that she knew where the other car that we had an appt. for was. Are they that slipshod for crying out loud? I'd not go back here again...it was a waste of time and I'm fairly sure she was lying and knew that the car had previously been sold , but didn't tell my husband that when he called because she just wanted him to come in.
After visiting another dealer and receiving what felt like "we sell enough cars you are really not that important" I left there and drove to Champion Chrysler Dodge Jeep Ram where Clarence found my husband and I wandering around on the lot while he was tending to other business, he asked if we needed help and of course I said "oh I am just looking" really trying to not engage to quickly. Clarence took care of his other business quickly and came to where we were and from that point forward we could tell we had encountered a salesman that we would enjoy dealing with. Our first impressions were substantiated soon after when we purchased our car that night and it was one of the best experiences we have had. I have always considered buying cars much like going to the dentist in the '60s/70's I hated the experience but Clarence made this one enjoyable and I will buy from him again.
I bought a car from there a few years back. Nice cars very reasonable prices and down payments. They were OK with me being late if I kept in contact. Unfortunately I couldn't afford it so I took it back. The dealer in a non-pressure selling enviorment. Easy on the working individual and relaxed. You people need to realize with any buy here pay here that 99.9% of these kind of dealers have GPS on the vehicle so they can Retrieve the vehicle due to non-payment. They are protecting their investment and business. And as far as problems with your car since day one? Maybe test drive the vehicle and UNDERSTAND that it is a USED vehicle it will have something it needs. That's why vehicles have the page o. The window in visible sight stating AS-IS..... All in all... Selection of vehicles is not large but from my experience I would recommend the. To family and friends.
I have nothing but good things to say about Jim Bleier with Best Auto. I have been screwed over by car salesmen before and this time around, I wanted nothing to do with them while purchasing a new car. We were told we should cal Jim and before I could object my fiancé had already called him and set up a meeting... we gave Jim a budget and a few of our wants, and he literally did everything else... figured out the finances, told us which cars he would recommend and which he wouldn't. He even drove a car to our house for us to see it when we couldn't fit a visit in the schedule. He was very honest and blunt, but still considerate, kind, and funny... and patient. Never pushy at all, and HE was the one making sure we stayed in our budget! Definitely go here!
I've been looking for a truck for over a month and couldn't find anything worth looking at. I came across Lyons Truck & Trailer on the internet and spoke to Nelson Wheeler. I told him what I was looking for and he accommodated me with multiple options so that I could pick and choose from what he had available to fit my need. So I immediately got on a plane from Texas to head to Indianapolis, IN to pick out which one I wanted. Needless to say...my experience from the moment I picked up the phone to when I was walking out the door with my new truck was the best I have ever had. I would highly recommend anyone considering buying a truck to check out Lyons Truck & Trailer out of Indianapolis.
I bought my first bike here... proudly... at the oldest Honda dealer in the USA! My dad bought his bikes here, and my grandfather bought his bikes here too... They must be doing something right, to be here over 50 years.The sales department is great. Not too pushy, very informative. And friendly too. Even if you're not buying. It's fun just to come and hang out.The parts department is helpful. If you need any assistance, the staff is always willing to look up whatever you need.The service department is good too. They get booked up fast, so I recommend setting up your appointments in advance. It's worth it, because they do the best work in Indy.Thanks, Dreyer Honda!