All of the appliances that were already here have proven to be old and out of proper shape for new ownership. I have had to clean and fix them myself.I had to send my eldest child away for a week because the ceiling in my bathroom caved in due to outdated plumbing in the bathroom above me. I suffered a migraine for three days over it. After having fixed the issue, my bathroom is STILL unfinished because I had to break down the door because my son was locked in the bathroom due to the warping of the top of the door caused by the water damage. There is still water damage on the walls and ceilings. I have complained via phone and voicemail and email. My water bill jumped 20$ due to all of the plumbing issues they've had because of outdated hardware. Not to mention the day I went without water so they could replace the outdated water meters.The windows and outside walls are so poorly insulated that I have to have the heat at 75 degrees when we sleep because the rooms are freezing.I am going to have to make a phone call to the Board of Health because I have complained about a cockroach infestation that was built up in the ceiling of my kitchen before I even moved in. There has been not one, not two, but THREE instances about a month apart where a cockroach has crawled out of the ceiling. I'm just grateful for how clean of a person I am or it might be worse. The first time I complained to the front office, they pretty much called me a liar. The second time they came and sprayed a pesticide in my house. The third time I killed the cockroach and KEPT IT FOR THEM. Then sprayed the cabinet to "prevent" the issue. I know what a cockroach scout looks like. I can email the picture I took to anyone interested in seeing it. sahmi.blake gmailAll I've asked for is compensation for everything I've dealt with. I have been respectful, clean, never had a complaint, and paid all of my bills on time every month.DO NOT MOVE IN HERE. IT WILL BE THE WORST MISTAKE OF YOUR LIFE.
I stayed their as an iupui student. They have two elevators and if not both one is always broken. They don't care to fix or replace in a timely manner so you will find yourself waiting 10/20 minutes for the elevator. I lived on the 11th floor as well so I tried to avoid taking stairs of possible but the wait wasn't worth it. Also every apartment is different; furniture, carpet, appliances. i was lucky and got a decent apart.
Please don't move in here. I have made several complaints (verbal and written) about mice in my apartment; exterminators come out and leave a note that says they set traps, but they don't. It took four verbal complaints for my bathroom faucet to run water. The staff are completely disorganized and uncaring. The laundry facilities usually only have two washers and two dryers working at a time and you have to use a laundry card which has to be loaded every couple of weeks. The problem with the laundry card is that the machine to load money (which breaks all the time) onto it is only in the leasing office, which is only open on regular business Monday-Friday, a couple of hours on Saturday, and not at all on Sunday. The location is convenient as it is very close to downtown without actually being downtown. The price is pretty good in comparison to many other apartment complexes in Indianapolis. Overall, I would strongly suggest living somewhere else if you have the means to do so.
The worst place in Indiana. Staff very ignorant, non-trained and ignorant. I DO NOT RECOMMEND IT at all. Such a bad place to be. It needs to be shut down.
I would do zero stars if possible. Lie after lie after lie. Old broken down buildings.No proper night lighting on streets. These people do what is required by law to the barest minimum possible. Shame on them. Car break ins and home invasions. These people weren't willing to get proper security after half the neighborhood cars were being broken into. Not once, not twice. Three times. They said they were putting in cameras which was only true for the office ( as if). They claimed they had an "undercover cop" (seriously...) Half the crime they are losing business to would be solved if they just had a marked cop car sit there twice a week for a few hours but don't mind me, I am educated. The people who work the office change every two weeks so no one ever knows what is going on-- don't bother with them and good luck with corporate they are just as shady and uninformed. Once you are sucked into the lease your trapped and they dont give a crap,after the fact.Lived here about a year ago, moved to Castleton and couldn't be doing better. Why would you pay what they demand when you can live in a safer area that has basic security and understanding of how customer service works, and general knowledge of business?? Not to mention better up to date floor plans.
Absolutely horrible place to live. Promised so much but has been awful since first week. Apartments are broken down, appliances are pitiful, bathrooms disgusting and frequently busted. The staff are rude and unhelpful as soon as you sign lease. All kinds of bugs, roaches and infestations, filthy amenities, and rents that are far too high for the standards here. Live anywhere but here!
Constantly going through managers, so you never see the same manager twice. Lied about items still being in the apartment that were most definitely moved, as well as claimed we gave them "insufficient notice" on moving out (we gave them exactly 60 days) and billed us for their own falsehoods. Awful apartment structure - the maintenance man had to constantly come in to fiddle with out thermostat, which controlled the temperature for our whole block. A remote control thermostat is equal to or less than 100$, and since we were the control apartment, we would freeze in the summer and burn up in the winter - we had to constantly open windows during the coldest, snowiest nights just so we wouldn't overheat. Do not waste your money at this awful, awful place.
I really wanted my Stone Lake Apartment to work, but after the maintenance men running in and out of my apartment more than my own personal guests, I am breaking my least very early. I had a flea problem, that was taken care of fast. I had a small outlet fire, water main break in one of the bed rooms, that flooded the carpet floor. Very very cold closets and floors, super high eletric bill, and 3-4 different times maintenance had been in to fix a fuse. Very quite neighbors. Wonderful amenities. It took over a month for Washing Machine company to refund my money, for broken washer I used. While letting them know I needed to break my lease agreement and move, they gave the feel of penalty money, money, money was more important than my safety. FYI get renters insurance.
These are the worst apartments I have ever lived in. Moving in was nothing but issues. My apartment smelled like smoke. I called about five times until someone finally came in to do something. I specifically asked for an apartment with washer and dryer connections and it ended up there was no washer connections. It took them FOUR months until someone finally came to even look at it. Another month for them to actually install it. The management is horrible. They are always looking for ways to charge your account. In the first month I lived there a guy was shot in the front of the complex. After two months a guy was stabbed. I never went outside unless I had a taser with me. I will never ever live there and I will tell everyone how horrible the place is as well. The place doesn't even deserve one star, but I had to put one.
I never ever seen worst apartment like this.