I am responding to the review above and would request that the YP.com company offer a second way a business may actually register and respond. The one and only method does not work if your phone utilizes anything but a live person answering your switchboard..which most small businesses use a routing system. I am disappointed that these people can publish so easily a review of our company over one event and it is virtually impossible for me to respond. WILMOTH Group has been successfully doing business since 1994 and rarely have one come across somebody with such a sense of vengence and lack of willingness to accept an apology and explanation. This reviewer believes what they want to believe. The facts, one of our licensed, independent contractor agents (this is normal in the real estate industry) failed to show up for an appointment with these people. This was a Sunday afternoon and the agent had limited communications. Totally wrong and a horrible reflection on our company. This agent has been punished and actually fined a significant sum by our company. We offered multiple times to these people to schedule another showing but unfortunately the home did sell. We are sorry. My wife and I have placed our name and personal reputation on the line for this business and we do not operate with anything but the desire to provde the highest level of customer service.
I read a few of these reviews and am surprised. I've used HPS at my rentals and to flip 2 homes since 2013. I've even used HPS at my Mom's house. She thinks they are great. I like to believe I am an objective person. As an owner, I am quite satisfied with the value (quality and price). Yes, half of the ownership passed away in 2016. Yes, there have been times when the timeframe for getting out to evaluate the situation has been longer than I'd prefer. Even so, the end result has been what I needed to sustain profitability, with an eye on maintenance and future repair costs. I've used HPS multiple times in late 2016 and early 2017 as well. The quality and price are still where I need it to be. To be fair, there are good and bad apples at every enterprise. HPS is no exception. However, I know they are interested in feedback so they can address it. Just keep in mind as an owner, value is the primary goal. HPS will work with you to provide the value you need, and coach you when the subject is beyond your expertise.Most of my renters like HPS. One does not. However, she doesn't trust anyone.
We have been working with Mike Taylor to help us find a home in the Carmel area for about 2 months now. Even with the market being crazy, Mike has been unbelievably responsive and knowledgeable. He knows just about every neighborhood and will tell you the pros and cons of each home and neighborhood. That is really refreshing to get valuable input from an expert in the field. So many agents just go around and open doors. Mike takes the time to explain things about the home we did not know or point out defects we had not noticed. He saved us from buying a terrible home. I am happy to say we are now in our perfect home and would recommend Mike and Red Door to anyone looking to buy or sell a home.
We live in California and have property in Westfield that we were trying to manage ourselves. Trying to manage our home from 2,000 miles away was very difficult to say the least. We had actually got ourselves into a situation where we thought we needed to evict our current tenant. This is when we hired Red Door to manage our home. Chris and Mike were able to salvage the strained relationship with our current tenant and actually worked out a deal to make the eviction not necessary. The tenant is now current and we didn't have attorney fees, vacancy cost or any other costs associated with turnover. We are VERY happy with our decision to have Red Door manage our home.
I hired hometown property services for cleaning/maitence services for apartment conplexes in downtown Indy. I was worried about doing so as the owner recently passed, but honestly I cannot rave enough about my experience. Everything was done professionally and the work was beyond satisfactory. The staff especially go the extra mile in everything they do. I especially appreciate how Cody, one of the supervisors, was so easy to work with in an issue that would come up. Also, Brittany is the HR department is always on top of any questions or concerns by my tenants. This company is definetly up and coming but is going places. I would recommend this company to anyone.
I have been working with Mike and Brian for several months now and they have been great to work with. We came to red Door Property Management with 10 homes that we being managed by a family member. The family member got busy, let things slip through the cracks and we ended up with a bit of a mess on our hands. Mike, Brian and the rest of the crew at Red Door have turned our situation around and we are forever grateful. We have almost all of our homes leased up and are generating some great positive cash flow. It has been an absolute pleasure working with the entire Red Door Property Management staff.
We switched our portfolio of home over to Red Door about 9 months ago from another big name property management company and are thrilled with our decision. Some of our units were vacant, some were tenant occupied and the transition has been great. It can be challenging changing property management companies but it has really been worth it for us. Not only are we saving on the management fees but the service we are receiving is FAR superior to what we were experiencing before. Red Door Property Management has been great to work with and I would highly recommend them for property management.
As a tenant, I just moved into my second home that Red Door manages. When I learned that the owner was going to sell the home I was renting. I was really disappointed because I loved my home and I really liked working with Red Door Property Management. I know this sounds kind of crazy but I liked them so much I specifically sought out a home to lease which they managed. I had such a bad experience before, it was such a great breath of fresh air to work with a responsive company. IF you are a tenant looking for a rental home. Red Door does a great job and you will not be disappointed.
Red Door Property Management has been our property manager in Indianapolis for almost 4 years now. We live in the Seattle area and were re located here for my work. We tried to sell our home but couldn't what we needed to in order to break even so we looked into renting it out.While we were reluctant at first,we have had a really great experience as landlords thanks to RDPM. We worked with Mike and Brian and have been so grateful for all they have done, We have had great tenants and Red Door takes care of everything. Working with Red Door has been really stress free and enjoyable.
I am the president and general manager of Ciege Property Management. I was discouraged by the previously reviews and after further investigation, my team failed to provide proper service in both instances. Our company is built on honesty, hard work and transparency which is the reason why we have established an attractive track record since 2010. To the customers that we failed- I offer my sincere apologies and take responsibility for the companies poor performance. Although isolated- it does not reflect what our company is about. We strive to improve daily.