Most of staff are uncaring, deceitful and unprofessional. Better not need something faxed or signed. It won't happen! The doctor (my doctor) who was treating me at the time told me that "it's no skin off her nose" regarding my medical problems & treatment. Truth is, I realize that, but to hear her say it made me feel "some kind of way." I no longer wanted to be her patient after that. The location (Crawfordsville Road) is like 5 minutes from my residence, very convenient. I am seeing another doctor at the same location. I hope that this one works out for me. Staff needs sensitivity training. These people will look you in the eye and lie, lie & lie some more.
I can honestly say Dr. Sheppard is 2nd to NO ONE! For the first time in 12 years I can sleep in a bed! His office got me in to see him in record tim…
First, she was 45 minutes late with no apology. Next, she lied about what she could do for me as a self pay, no insurance. Then she backtracked on that and when I challenged her she became nasty and indignant. very phony and filled with self importance,arrogance. After a few days I decided She would refund a third of the bill or I would dispute entire bill through my credit card company. She immediately refunded a third. Perhaps next time she will get off here elitist position and show some decency, humility. Absolutely disgusting. Nothing worse than lying and, when called out, acting like she did. Karma will get her.
They really NEED TO UPDATE THEIR SYSTEM! My husband saw the doctor & was told to come back in 3 months...they would not schedule him while we were there. They can ONLY SCEDULE 2 WEEKS OUT!!!Needless to say I set my husband up with my hospital network. I can easily set up appointments 6 months out, no problem whatsoever.
Mapleton Medical Center is a tips provider and healthcare provider specializing in health care for peoples. They are very professional, friendly and have a Great staff. This medical is one of the best medical center in indianapolis IN. I highly recommended this medical center for family medicine and healthcare to all.
Every single visit it took so long to get service! Today im in the room and its about to be two hrs since I've been in here! Its unprofessional when it comes to a timely manner! And some of the medical assistance are very rude as well! I should have chosen another Dr office! This is my first baby and im thinking of delivering else were!
Will be moving soon. Going to miss some of the friendly faces. not for everyone but they def helped me.
Great Doctors. Have been seeing them for years. Not always on time but always able to help. Better for being here.
Dr. Klotz is one of the best Doctors ever he listens to my concerns and takes care of them. Sure there is wait to be seen but is worth it because I know that my doctor cares alot about me.
Most horrific experience in the ER! I had a miscarriage, the staff was very uncomforting, condescending and made me feel as if it was nothing.
Rehab therapists were great. But the rest of the staff needs to be trained on how to deal with patients that are stroke victims. They don't understand or help the patient understand what happened and that their memory was probably affected, as well as one side of their body. I spent a miserable year there.