worst company ever. They only care about their business and not meeting any ones deadlines. I had a buyer stranded for 11 days waiting to get documents out for closing. Would never use them. Corporate does not care either. I WOULD NEVER USE THIS COMPANY...
1.withdrew $200 money didn't come out but, came out my account.2.Gave me a sheet of checks from another person's account.3.Deposited money 12/7 $850 gave me a receipt saying Atm experiencing technical problem, go inside talk to banker he calls chase claims dept. Told me up to 12hrs for my money to be posted to my acct. Gets posted then on 1/4/15 I get alerted that I am $-175, they reversed my dispute a whole month later! Said that when they called the branch their Atm was no over any money. Now I know why they are completely understaffed. I would never recommend this branch to anyone ever. Toni was my original banker and was awesome now your lucky to get 1 person that who knows what they're doing.
Try to get a last name of anyone you speak to on the phone, so that if you have to call back, you can refer to that call and person. See what happens.
This bank was a guardian of my fathers money. They lost more money in on d year than his previous bank lost. They made poor choices in his investments . They told him he did not need spendi.ng money. We hd to get a lawyer to get rid of them
6909 E 38th st. BRANCH IS VERY RUDE!!!. DRIVE THRU OPEN SIGN IS ON NO ONE COMES TO HELP. I THINK FIFTH THIRD NEEDS TO GO BACK TO OHIO & STAY THERE. I CALLED THE BANK TO LET THEM KNOW ABOUT THE PROBLEM .I WAS PUT ON HOLD WHILE I WAS SPEEKING & WAS KEPT THERE UNTIL I HUNG UP. ANYONE READING THIS STAY AWAY FROME FIFTH THIRD.VERY RUDE & DO NOT CARE ABOUT CUSTOMER SERVICE.
I would just like to recommend this branch of Regions if you need an excellent bank. I had an unauthorized charge hit my account and mess things up terribly with my balance. The manager, Julie, and tellers Michelle and Brian all worked very hard to get things fixed for me. My account is back in good standing and I just wanted to say thanks for helping me with a very stressful situation. Your work was very much appreciated! Will never bank anywhere else!