Falcone Volkswagen Subaru and Saab provided me with a great car buying experience. I was looking at several different cars (and brands) and they held one for me so that I could take my time and not feel rushed. They never pressured me to buy a car from them. The sales team was very personable and attentive. Once I narrowed down my search they were able to answer all questions and address any issues I had. I finally decided to buy a car from them and have had zero regrets. I can truly attest that they do not charge a dealer or doc fee. I have since serviced my car which was another wonderful experience. The service team knew the exact issue and were able to provide a timely fix as well as communicated with me in terms that I understood. Not to mention, my car was washed and vacuumed when it was finished! I would highly recommend Falcone to any friends and family for an all-around great car buying and service experience. I will continue to be a supporter and customer of Falcone.
1300 N Shadeland AveIndianapolis, IN 46219
From Business: Ray Skillman Shadeland is an automobile dealership that sells and services a range of new and pre-owned vehicles. It provides a variety of cars, sedans, minivans,…
I brought in my 2013 Goldwing to the service department. As always, they did a great job and great customer service, however; the sales staff need training on customer service. I was there on March 11th and the sales staff decided to have a meeting and hold it in the waiting room. There was no other place for me to wait. I walked in and they kicked me out. So for an hour I waited in the garage service area in 40 degree temperature. That's ridiculous. They were more concerned about their own Comfort than the comfort of a paying customer. It makes a big impression on a customer when your employees think of no one but themselves and the gripe session they were having in their meeting. Very disappointed in their inconsiderate sales people. They could have moved the meeting to the showroom floor which was closed at 9 a.m. instead they emptied the coffee pot and then didn't even come to get any of the service customers to let us know when their meeting was done.
After doing lots of research before buying my first streetbike I decided to stop in Dreyer and see their selection. My sales guy was absolutely wonderful! Not pushy at all, very caring and easy to talk to!! I decided to go with a 2015 300. Missy in finance is heaven sent!! Very easy process, and quick!! She even called a few days later just to check up!! you dont find that often anymore! My first day of getting my permit I hit a HUGE pothole in between railroad tracks!! Bent both rims, and blew the front tire. Thankfully I was able to keep it up so no plastic damage nor damage to myself! I took it in a few days later to get an esimate. Service got me right in and took care of her within a matter of a few days!! Every person here is just amazing to work with! Im so happy to have my bike back in perfect condition with a smile on my face of all the help they have done for me! Definintely a 5 star business! I will never go through another shop!
My husband called up to make an appt. to test drive a used Pilot that Penske had advertised. We had an appt. at 4:30pm. We got there about 4:25 and he went in to tell the salesperson we were there for our test drive. She came out with some keys, but couldn't find the car. She went back inside and said the other set of keys were gone so someone must be out driving it. (No matter apparently that we had called for a specific appt.) We waited for 30 minutes and no Pilot appeared. The salesperson kept trying to get us to look at other cars which weren't what we were looking for and still didn't admit that she knew where the other car that we had an appt. for was. Are they that slipshod for crying out loud? I'd not go back here again...it was a waste of time and I'm fairly sure she was lying and knew that the car had previously been sold , but didn't tell my husband that when he called because she just wanted him to come in.
After visiting another dealer and receiving what felt like "we sell enough cars you are really not that important" I left there and drove to Champion Chrysler Dodge Jeep Ram where Clarence found my husband and I wandering around on the lot while he was tending to other business, he asked if we needed help and of course I said "oh I am just looking" really trying to not engage to quickly. Clarence took care of his other business quickly and came to where we were and from that point forward we could tell we had encountered a salesman that we would enjoy dealing with. Our first impressions were substantiated soon after when we purchased our car that night and it was one of the best experiences we have had. I have always considered buying cars much like going to the dentist in the '60s/70's I hated the experience but Clarence made this one enjoyable and I will buy from him again.
I bought my first bike here... proudly... at the oldest Honda dealer in the USA! My dad bought his bikes here, and my grandfather bought his bikes here too... They must be doing something right, to be here over 50 years.The sales department is great. Not too pushy, very informative. And friendly too. Even if you're not buying. It's fun just to come and hang out.The parts department is helpful. If you need any assistance, the staff is always willing to look up whatever you need.The service department is good too. They get booked up fast, so I recommend setting up your appointments in advance. It's worth it, because they do the best work in Indy.Thanks, Dreyer Honda!
This is the BEST place in the area to go!! They make buying a car fast and easy. The staff is all family and very professional. My Job is to find business in the area that are honest, friendly, legit and professional...and this car lot is OUTSTANDING!!! They price their cars exceptionally low and are proven to be interested in whats best for the customers. I went here to pretend I was a customer to scope out the new business opened in the area and I ended up taking my daughter here for her first car. She was overly excited as were her father and I on the great quality of the car for the low price. I would reccomand this car lot out of any others in the area, HANDS DOWN!!
My wife and I purchased a 2017 Hyundai Sonata Sport and it was the best car buying experience that we have had.The staff are extremely professional and knowledgable about their product. From Brian McCreary,who geeeted us when we arrived on the lot and showed us all the features and how to operate them,Jeff Polley,the sales person who assisted us,to Bryan Schultz the Business manager,we were at all times treated as family and valued customers.The entire experience was positive,no pressure and focused on what we were looking for in our price range.The Vice President of the Dealership even showed a genuine interest in our sales experience. We will be repeat customers.
Clarence Johnson was very patient with us and gave us multiple options to consider when buying a new vehicle. We test drove some vehicles, but found the one that fit us just right. The whole buying process was very efficient and we didn't have to spend all day 'wheeling and dealing' with Clarence, which was convenient with our busy schedules. I would absolutely recommend buying a vehicle from Champion Chrysler Dodge Jeep Ram. Clarence is the best and made us feel at ease with the whole process. He was very professional and polite, and was extremely knowledgeable on the many vehicles available in the lot. Thanks Clarence!
We had a great experience with the Clarence Johnson and Indianapolis Auto Credit Finance. I was approved and arranged for a test drive that same day! It was so very easy! Clarence contacted me very soon after I submitted the online inquiry.I found Clarence to be forthright. I did not feel like I was being pushed or rushed. We took the car for a test drive then went back to the office to talk price, warranty, etc. The whole process took a bit of time (about 3 hours) but ultimately I was happy with the price and service I received. I'd definitely do business with Clarence again.