My experience with Dr. Deborah Mann has always been excellent. It is so great to have an eye doctor you can have full confidence in plus the eyeglass personnel do a great job, too.
201 Pennsylvania PkwyIndianapolis, IN 46280
Dr. Nunery and his staff are absolutely the best. He is an amazing surgeon who did my eye surgery in July. I highly recommend him and wouldn't go …
6326 Rucker Rd Ste CIndianapolis, IN 46220
Knotts Optometry has wide variety of up to date frames and great selection of contacts. You get great service and the latest state of the art exams …
8103 Clearvista Pkwy Ste 240Indianapolis, IN 46256
From Business: At Eye Surgeons of Indiana, we have a 20 year history that speaks to our success as surgeons. Everything we do, we do with YOU in mind. From meeting with caring s…
9002 N Meridian St Ste 100Indianapolis, IN 46260
From Business: Dr. Francis Price Jr. brings world-class training to Indianapolis. He is an internationally recognized specialist in corneal disease and transplantation. Ophthalm…
Nancy needs to attend a customer service seminar and probably a senior care one as well. My mother stated her social security number was wrong, Nancy said “don’t worry about it, it will be corrected”. It was not corrected. The number was still incorrect the next day. I felt we were shoved around like cattle for the 3 hours we were there. The “waiting room” was nothing more than a crowded hallway that provides no privacy between families; something you may expect if this were an HMO facility nor did I love the slamming door.I did not get to hear aftercare instructions. I waited in the car for 20 minutes before I went back in to find out where my mother was, Nancy was busy chewing on food and did not know where my mother was. Guess where she was? She was in the bathroom getting sick. I should have been notified IMMEDIATELY that she was not feeling well.The most unforgiveable offense is when I called triage at 3pm with a question of aftercare. I left a message. NO CALL BACK! My mother had 6 pages of instructions laying out on her kitchen table. If I had to call to ask a question, imagine how confusing this is to seniors!By the way, the triage nurse that wheeled my mom out was wearing dangling earrings; something I would accept if I were in a bar ordering a drink and when I emailed ESI to ask for a name and contact to send a complaint, no response but I’m not surprised.Going forward, my suggestion on how to salvage the name of Eye Surgeons of Indiana:•Educate staff on common courtesies•Allow family members to be with patients until actual surgery•Become HIPPA solvent, get rid of the waiting hallway and make the room private when the families speak with you•Improve triage call backsKim Mullins
Amazing practice, people, and doctors. Always at the forefront of technology in their industry which is appreciated.
I have been going to Whitson Vision for several years now and have to say this is the happiest I have ever been with my vision! I was not a candidate for LASIK but the doctors at Whitson Vision were able to recommend and fit me with contacts that I could get my best potential and take care of my dry eyes. It is great to finally understand what is going on with my eyes and what I need to do to improve the quality of my vision! Thank you Whitson Vision!
I am a patient of Dr. Stephen Johnson at Midwest & can I just tell you he is amazing? I've been seeing him for approx 2 Years for my Keratoconus. I wasn't always the best patient, I rescheduled a few appointments & was reluctant to have the corneal transplant that was needed. However, once I decided to commit & move forward, I was immediately reassured as I have always been that I was in the right hands. The team was remarkable with being supportive & informative. Regarding the surgery; Dr. Johnson did a fantastic job. I couldn't be happier with the care I am receiving & I am very optimistic that me having this surgery was one of the best decisions I've made in my life. I wish you all the best of luck with your outcome & prayers that your outcome & care is as good as I have received. Also, I am only 2 days post from my surgery & I have a some pain & mostly discomfort but my eye feels much better today than it did prior to having this surgery. ! Teas R. Utley
My appointment for my special needs son was at 9:30.....I walked out at 11:30 without any conclusion. Kept us waiting, and waiting. It was the most disrespectful show of their lack of caring for our time. Will never go back.
Dr. Deitch performed my PRK. After the recovery, my vision was better than 20/20. Three years later, my vision is still excellent and I am grateful every day! Before my surgery, he performed my sister's LASIK and my father's glaucoma surgery, and we are all extremely pleased. He is a true professional and you should not go anywhere else. By contrast, my husband just went for LASIK at a TLC Eye Clinic. They couldn't perform the surgery on one of his eyes and instead bruised and bloodied it badly, causing him far more pain than in the eye that had the surgery. To add insult to literal injury, they wrote the wrong names on his prescriptions and charged us as if they had operated on both eyes. This is a pathetic example of what can happen if you go to the wrong doctor, and that's the least of the horror stories I've heard. Dr. Deitch says he fixes the eyes of the people who go to those types of greedy bastards.My family and I cannot say enough positive things about Dr. Deitch at Midwest Eye Institute.