What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
4500 Lafayette RdIndianapolis, IN 46254
From Business: Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance p…
9501 Corporation DrIndianapolis, IN 46256
From Business: NAPA Know How. More than 85 years ago, the National Automotive Parts Association (NAPA) was created to meet America's growing need for an effective auto parts dis…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Nothing but problems from this place. Vehicle has been in and out of maintenance 5-6 times in a year. Check out my full review on Google. Engine ended up getting replaced after replacing lifters didn't fix the problem. My most recent experiences... Recently I had to get new transmission control module. 200 miles over warranty. They paid part of it. Although we had to tell them what the problem was. AC recently quit blowing cold air. Was working out of town so took to a reputable service place to get it checked out. They diagnosed it as having a whole worn in the front to rear discharge line caused by the power steering line rubbing against it. The power steering line was rubbing against it because the line was bent back when the engine was replaced by jd byrider. Took it back to jd byrider to check it out. They said yes there's a leak in that hose but refuse to fix it for free. They offered to pay for some of it. They caused the issue so why aren't they fixing the problem. The mechanic said he can't verify which Hose it is. Bull. We looked at the lines ourselves today and it is very obvious where the leak is and what it was caused from. I have a picture to confirm. I wish I could warn every person to stay away from this place. There are other places to go. Corporate doesn't even care enough to return calls even after you call 3 times.
I don't know much about car repairs, but I do know I have to let it fixed. This thumbs up to Ralph's service, installing new brake pads on my Sienna. Fast, professional work with excellent results. Brakes feel much more responsive. Price was very reasonable. Highly recommended.
Hands down I will never take my car anywhere else. I got an estimate from Pep Boys for service, and they told me $2,500. I jistoved here from Ohio, so I asked a co-worker and they referred me to Brooks, and I am extremely happy that I only had to pay $850. Rick helped me, and he is the best. He was extremely polite, professional, and breaks things down to give you options. I highly recommend this shop.
We were stranded on a Sunday, 300 miles from home. Our vehicle had been vandalized and was not drive able. No one else would tow us so far but J&F did! Our driver RT was the best. Professional and friendly. We could not rent a car one way!? but was able to ride back with RT. The ride was fun and went very quickly with lots of fun conversation and laughs.We were able to stop frequently for bathroom brakes. The absolute best experience with a tow company ever!!!!
I saw a W900 listed in the truck paper which is now mine. I called and talked to Keith about it. I scheduled a time to stop in to check it out. Keith looked at my trade while I took the W9 for a ride when I got back he already had the the offer and approval ready. Had a couple issues with the truck which he took care of. So far I am pleased with my truck. Keith made is a great person that made the experience stress and hassle free. I would send my best friend there because I know he would get a good deal and be treated fairly with respect. Thanks to everyone at Lyons.
Jerry Bronson is the best Service Manager ever!!! Mr. Bronson is knowledgeable, patient, thoughtful and thorough in explaining to the customer. He is also kind, listens well and I feel like whatever my Chevy Spark needs will be taken care of and problem resolved. This company is lucky to have this employee. He always makes my day better. Absolutely LOVE Mr. Bronson!
This company is horrible This company will give you misleading info and refuse to give you your vehicle title
The customer received was excellent. And so is the company overallMy personal experience with your company has been beyond satisfactory…it is exceptional. I just wanted to give a quick shout out to your crew. They really make my day go smoothly.
They did a repair on my car that wasn't the main issue when they knew that repairing that would not fix It
Worst experience for car repair I've ever had. Kept my ride for over a week then told me to take it to a dealer, that he couldn't figure out the problem. (check engine light on). When I picked it up over 300 miles had been put on, cigarette/cigar ashes everywhere. Burn mark on the fabric on a backseat door. Dirty bootprints on passenger dash. I also found a mascara brush and empty lighter on the floor!! They obviously were driving the car for personal use. Took the car to Pat's Monon automotive repair on 54th st. Dropped it on Mon. had it back Wed. fixed and he only had to drive it around the block twice! I'm not one to complain but RON"S is NOT a reputable business. I regret taking my ride there. Go to Pat's for good reliable service.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.