VERY poor service !They are scheduled for a home oxygen delivery and either don't call and do not show up.You might get a call back the next day if you're lucky.I would NEVER recommend this company unless it's life or death.
My dad was cared for here after a stroke. We can't remember the names of every great person who helped my dad, but here are some we can: Great techs were Yolanda, Amber, Robert, and Candace. Nurse Roger was particularly great with my dad in how he spoke with him, and my mom said the night nurses were really nice too. Therapists Katelyn, Judy, Brittainy and McKayla were wonderful. Warren from the cafeteria was very pleasant to my mom and brightened her day, and the people working there were always helpful. Connie and Tina at reception were also very helpful and gave a nice greeting every single time we came. Jeanie was instrumental in getting my dad a much needed appointment, and was helpful in other ways too. Finally, caseworkers Chris and Julie were helpful multiple times, probably at times not always convenient for them-we are very grateful, and wish them and the entire staff the best. We are sorry for the names we couldn't remember, just know we will always remember the kind faces and actions at a very stressful time for my dad and all those who love him.
Never have enough staff to send for my state appointed hours. Sets up meetings and always cancels. Jennifer Carter NEVER asnswers phone when I call. Owner is shady! Stay away!!
I would give 0 stars if it were an option. If your best interest is the patient/your loved one.. I highly recommend steering clear of this Home Health Care Company. They make referrals on your behalf, but provide incorrect phone numbers to the referrals which obviously results in no phone calls. The social worker will show up at your home, upset your loved one and then contact APS with false allegations. The weekend on call nurse is a psychic and is able to determine a patient's condition, despite ever meeting them based on a 60 second phone call. A 45 minute driver is too much so you'll automatically be referred to the emergency room, despite requesting a nurse. I left a voicemail a week ago today and am still waiting for someone to return my call.
Almost a different aid sent out each day. Many were late and some never showed up. There aids had difficulty giving baths, preparing food, doing laundry and all other basic items to care for the disabled. Most of the time was on there cell phones. When we were at wits end with service and many things were found to be stolen and we reported it our services were terminated the same day by the company. The police stated if we did not physically see them steal the items the company did not have to honor being bonded and insured. Health agency could not help because they did not know what a health aid job duties are.
My husband was in great need of a power wheelchair and his neurologist connected us with a rehab medical salesman, who was very prompt to contact us. He conducted the initial interview by phone and promised that he could get a wheelchair approved in less than six weeks. Next he required a third physical evaluation, not accepting the ones performed by the neurologist, nor a licensed physical therapy Dr. Despite the great difficulty, we transported my husband to the sales red's choice therapist with the promise that he would meet us there a nd oversee the paperwork to speed up the preauth. Over the next few MONTHS, I made numerous phone calls to him and his "assistant" and others in the same department. I was given many excuses, then finally was informed that my insurance had preauthorized. I had to pay almost $600 to meet my deductible and we finally got the chair Eight Months after we started. Now almost a year later they came to pick up the chair saying ins. Didn't pay
I HAVE HAD THEIR SERVICES FOR OVER A YEART. IN THE LAST 2 MONTHS I HAVE HAD 21 DIFFERENT AIDES (MASSIVE TURNOVER), MULTIPLE NO SHOW/NO CALLS EVERY WEEK, AND THREE DIFFERENT THEFTS AND EVEN THOUGH THEY ARE SUPPOSED TO BE BONDED THEY REFUSED TO SETTLE LOSS CLAIM AND THEN DROPPED ME. AS A CLIENT WITH A 5 DAY NOTICE!!!!! STAY AWAY FROM THEM. P.S.THERE ARE SOME EXCELLENT AIDES AND NURSES ON STAFF.
We hired this company to take care of my grandmother that was dying of cancer. They cared for her 24 hours a day 7 days a week for almost six months. Their staff was kind courteous professional and very well trained. I can't tell you how we would have ever managed to get through this difficult time without Comfort Keepers. Comfort Keepers I thank you with all my family's hearts
I have worked for Ccc 2yrs and I love it. I have advance from DSP, House Co, to Program Co! This company is client centered and will work for you if you work for them.
Don't go with this company if you're looking for honest reliable help for your child...the level of respect and helpfulness they will provide is 0 to none...they honestly suck...we considered this company because of one person whom has since left...and I understand y...she couldn't stand being around all these horrible and jst down write nasty people...if anyone is considering going with loving care....BE WARE!!!!!