Very rude receptionist, Dr's will share you personal info with other people on the floor with no respect to privacy of you. They leave the doors open when your being examined. They don't care if your clothed or not. Very disappointed.
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Without going into a lot of detail, we had an relative that received some care at this hospital. (not life threatening or anything) Things went okay, but we were not happy with the way she was treated, and not too pleased with the staff in general. Half of them seem to constantly be on their phones. Some were kind of rude. They didn't seem to care. Maybe they just had some personal problems or something. But that's no excuse. Our relative was extremely unhappy also.
It's been 12 years ago ,and still seems like yesterday. Too many mistakes, uncleanliness,preventable complications that nearly ended my life several times,,everyone seemed to always be in a hurry.No attention to modesty whatsoever,not covered at all when students were lined up in my room to hear the doctor discuss my conditions and treatments, their disregard of preventing infections, properly covering patients, and not saying anything about my surgery being watched by a group of students and/or interns without me being asked for approval, They need to learn how to treat patients in a much more private respecting manner. I will never return to this hospital.
Its a great hospital.they understand what pain going through
We had no issues when we were there for my husband's Kidney Transplant in May of 2013. Since the Transplant my husband has improved daily in his health. We now mainly deal with the Pharmacy on a monthly basis when they ship the required medications to us Free of charge. Plus, we see Dr. Yakub one of the Post Kidney Transplant physicians when he is up here in the Elkhart County Area on the first Thursday of the month when scheduled. We appreciate his dedication to his patients and their improved health.
Made an appointment after getting HIP 2.0 insurance; my appointment was yesterday and I was being seen primarily just to get into the system. The place seemed clean, the intake clerk was professional, the cna and doctor were very professional, and I only had to wait about 10 minutes. A very good experience
I am happy with the care I receive.
Pathetic help. Do not waste your time. If you want the Doctors who are PAID to practice Western Medicine to refer you to unorthodox mind over matter healers or a Chiropractor then this is the place for you! If you are REALLY in pain and NOT a typical drug abuser, don't go here because apparently the Medical Doctor has no authority to write a prescription. (Or was he lying??). If you want to hear about the Doctor and his family's medical history & problems versus getting what you are paying for then go here! This is NOT the first time I have gone through this at this Medcheck. I call just now to speak to a Manager. Yes, I am still suffering but basically wanted to complain about being referred to a practice where the Doctors wife works vs being treated by him! That was what I paid for right? Instead the African American girl at the front desk wanted to have a chat/snicker goodbye session while I was trying to tell her what happened. When I said, Excuse me....are you being unprofessional as well and speaking to your co-worker while a patient is talking to you? I was promptly put on hold for 10 min so she cd continue her conversation. I left my cell no. I explained there was no need in wasting my time on her. She agreed and rudely hung up. Wow???? This is who you employ Medcheck? You are setting yourself up for a law suit!
Worst hospital I have ever dealt with. Extremely POOR communication between physician / nurse with family members. My family member went into his second surgery, without a physician telling his outcome. Then the reception ask me if she could ask me a question (as I was walking to the bathroom)...she proceeded to tell me that my loved one went to his second surgery 15 mins ago and I need to go to the cancer care center. We waited for over 2 hours and finally asked the receptionist if he made it to the recovery. Her comment was "yeah, 10 minutes ago." So, as it going on close to an hour with him being in recovery, we have YET to hear from a physician or any nursing staff. Our cell phone numbers have been giving to each receptionist, so no reason I have not heard how he is doing...while I sit here and worry. I would steer away from this hospital, if referred here!
I went in the lab at St. Francis for a quick blood draw and repeated the blood draw again 2 days later. I received my bill and just about fell over. The first bill was over $500 and the second was over $200. I have had the same blood test completed at my OB's office and it is a 1/3 of the cost. I am completely flabbergasted. I will never return to St. Francis. The cost is too outrageous!