What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Overall happy with the vehicle we bought but the service absolutely sucks! My husband and I bought a 2016 Jeep Grand Cherokee. We paid in full with cash, yet they still ran our credit, which seemed sketchy and completely unnecessary. They also have outdated processes- made us write a check to “hold” the vehicle, even though we were there with cash to buy that day. When I questioned why I would have to basically waste a check, I got attitude from the salesman, Mason. On top of this, it took forever to get the title, our temporary tag almost expired and we were scrambling to get it in time. They had written the wrong information on the title, too. The vehicle only came with one key. I’m glad we got the vehicle we were searching for, but next time I’ll pay a little extra for 5 star service.
Thomas was a great sales man, very happy with put 2013 touareg. We went to the lot after business hours to avoid sales ppl but to our surprise Thomas was there. I told him what we were looking for and without hesitation he knew exactly what to take us to. He had the SUV taken to thier maintenance shop the next day so I could examine the undercarriage and he did everything he said they would do. Even after I was kind of harsh on him. He stayed positive and more than happy to work with us! We will continue to buy vehicles from them and we will use Thomas every time!
I actually looked forward to going to this dealership. They were really nice and helpful. Thomas was great. Would recommend this place to a friend
Owners are people who stand by three word.Don.t lose your money like I did..the salesman name al is a crook...
Our buying experience with Premier was very rewarding. The sales people put no pressure on us, did a wonderful job of presenting their cars and trucks in a professional manner, and most important, they stand behind their word and behind the product that they sell. Minor things that needed attention on the truck we purchased were remedied immediately, and they did their very best to address our requests and concerns throughout the entire shopping and buying process. We couldn't be happier with our purchase, and with the way we were treated by Premier. A big thumbs up for this company.
I told my salesman Thomas that I would given them 10 stars. The service afforded to us was exceptional. `JR went overboard in helping us out and getting approved. We really appreciated that. This is the second car we have purchased there and will come back again if we ever need another car.Thank you,Marilyn James
Wow were do I start... Tommie, JR and the whole stuff were so professional and polite in everyway possible I mean as soon as walk in they great you with warm welcome.... they didn't tried to force me to buy a car they listen and help me get the car that I wanted.... one of best experience of buying a car.... they never tried to low ball me or get more money.... like i said best experience.... Tavita Taito
Don is always willing to takes the time to listen to me. Don does not treat me less than because I am a female either which I truly appreciate.Don has been working on my vehicles for about 8 years now.
I was sold a car without a title and now its been 6 weeks and they cant tell me why they don't have it or when to expect it. The owner rarely responds to my texts and never answers my calls. I am filing a report to State of Missouri as I type this. I gave them the benefit of the doubt but now I have a car I cant license and they keep ignoring my calls. Id be more patient if they communicated more information and tried to make things right but its just ignoring my calls and waiting. I did finally get him to say hes having a hard time getting title from bank....which begs the question, why did you sell the car without it?
I got 3 estimates on some front end work and Mike's was the lowest and he didn't try to have me repair things that didn't need repaired like a couple of other near by shops did. He did point out a couple of issues that would have to eventually be repaired though. They were very thorough in diagnosing all of my problems. They were friendly and did a great job of getting me in and out.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.