Thomas was a great sales man, very happy with put 2013 touareg. We went to the lot after business hours to avoid sales ppl but to our surprise Thomas was there. I told him what we were looking for and without hesitation he knew exactly what to take us to. He had the SUV taken to thier maintenance shop the next day so I could examine the undercarriage and he did everything he said they would do. Even after I was kind of harsh on him. He stayed positive and more than happy to work with us! We will continue to buy vehicles from them and we will use Thomas every time!
Serving the Independence Area
I actually looked forward to going to this dealership. They were really nice and helpful. Thomas was great. Would recommend this place to a friend
Owners are people who stand by three word.Don.t lose your money like I did..the salesman name al is a crook...
Our buying experience with Premier was very rewarding. The sales people put no pressure on us, did a wonderful job of presenting their cars and trucks in a professional manner, and most important, they stand behind their word and behind the product that they sell. Minor things that needed attention on the truck we purchased were remedied immediately, and they did their very best to address our requests and concerns throughout the entire shopping and buying process. We couldn't be happier with our purchase, and with the way we were treated by Premier. A big thumbs up for this company.
I told my salesman Thomas that I would given them 10 stars. The service afforded to us was exceptional. `JR went overboard in helping us out and getting approved. We really appreciated that. This is the second car we have purchased there and will come back again if we ever need another car.Thank you,Marilyn James
Wow were do I start... Tommie, JR and the whole stuff were so professional and polite in everyway possible I mean as soon as walk in they great you with warm welcome.... they didn't tried to force me to buy a car they listen and help me get the car that I wanted.... one of best experience of buying a car.... they never tried to low ball me or get more money.... like i said best experience.... Tavita Taito
I was sold a car without a title and now its been 6 weeks and they cant tell me why they don't have it or when to expect it. The owner rarely responds to my texts and never answers my calls. I am filing a report to State of Missouri as I type this. I gave them the benefit of the doubt but now I have a car I cant license and they keep ignoring my calls. Id be more patient if they communicated more information and tried to make things right but its just ignoring my calls and waiting. I did finally get him to say hes having a hard time getting title from bank....which begs the question, why did you sell the car without it?
Went to Premier and worked with Gary LeFever. He was awesome. I was set up with an amazing Dodge Ram 1500 worth every penny. Good people. Fair prices. Worth the trip
Found a used Subaru Outback for my son who lives out of state. We were test driving it and he was purchasing. Thomas let me know he worked for years at a subaru dealer. This was a sound car is what he told me. My husband and myself along with my son's father all drove this car. Seemed fine so we made a deal. Before we left I discovered the driver rear door would not open. Signed a note saying it would be fixed as part of the deal. They initialed the note. This was the week before July 5th. We were to pick up the car on July 7th to deliver 5 hours from our house. When called on Monday Thomas told me they hadn't taken it in to get fixed yet but would. As of Wed they still hadn't taken it in. So when I called Friday to verify it was fixed he told me it was but they couldn't get the same color door handle. I also asked him when we picked it up to check the air pressure on the tires as the light sensor for low tires was on. He ran it down the road to someone or so he said. The light didn't go off. Imagine my son's surprise when the mechanic aired up the tire the light went off. Driving to KS to meet our son halfway from CO we noticed problems when going over bumps. We pretty much knew immediately it was the struts. My son took it to a subaru only mechanic who told him all 4 struts needed replaced and the brakes were 80% worn. I called to talk to Thomas who would not return my call. My son called and Thomas said they would pay to fix the door handle. My son got an estimate to have it painted around $150.00. Thomas told him they weren't paying for that and they only agreed to "fix" the door. So he has a silver car with one black door handle, 4 bad struts and bad brakes. Thomas said "well it was sold below book value". Basically they knew they were selling car that needs about $1600 in repairs and justify it because it was below book value. Believe me I know about "buyer beware" but it's places like this that give the "used car salesman" the stereotypical bad reputation.
Professional Staff!! ( Thomas and Art )No Hassel!! No Pressure Buying!!They were honest about the history of the vehicles we looked at.