Very disrespectful.has a bad attitude that needs to be adjusted . would never recomend them to any one.will tell every one I know to call some one else.
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Honestly these guys show up on time and always get the job done 110%. I will always call hook n book for the personal hometown service they have to offer.
Danny Williams is a lying conman he is rude and overbearing , he wore the gront bumper of my car and refused to make the situation bearable. Look him up on Missouri casenet numerous convictions for tampering with motor vehicle's and lots of theft charges Kansas and Missouri! DANNY WILLIAMS IS A POS CONMAN AND MOST OF THE REVIEWS ARE HIS mother.Worst tow company in kcmo metro area
Only tow company i use. Couldnt ask for a better tow company and i have used a few in kc. I use them a couple times a month. They pick up customers and my vehicles. Never once had a problem.
My girlfriend is crying because your clown of a driver threatened to put her in the hospital when she kindly asked him not to scratch her car which sits low in the front. He went psycho on her and left her on the side of the road with a flat tire. Had I been there things would not have went so smooth for that bully. Independence ' finest...
Not a personal customer but rather the witness of work done. While we know tow trucks take up space and have to block residential streets, taking excessive time blocking a road( that he easily could have unblocked and then safely parked his vehicle) caused other vehicles to drive into a yard after three inches of raining causing obvious damage. When the homeowner whose yard was being damaged came out to ask the tow truck driver to move his vehicle to let traffic through, she tried yelling across the road as to not be intrusive but the engine was too loud. Mind you, this woman has stage 4 lung cancer (adenocarcinoma), so her voice is quiet and she has to yell simply to be heard. She had tried coming over in a polite manner to simply have him move his truck so her yard wouldn't be driven in anymore. Instead of being understanding and receptive to the problem, tow truck driver decides to yell at her, tell her to "get back in her house", he doesn't need this and that the conversation was over. Real nice. Her later conversation with the neighbor who was using the service said he couldn't believe how rude the driver was and he took it way too far. I called this company to get the story and to explain my mother's side and maybe show how you treat others affects them greater than you know. Nope. Driver answered, proceeded to accuse my mother of screaming, cussing up a storm and getting in his face. (Completely false) and started raising his voice at me, saying how my complaint was unnecessary and didn't matter. What a great way of business. He was rude, cut me off repeatedly and showed absolutely no concern or regret for his actions but rather place blame on a sick woman because she "should have minded her own damn business" and proceed to let people destroy her yard so he could do his job. I'm all about people understanding thy doing your job can put others in a momentary hardship but being unnecessarily rude and ignorant to a very obviously sick person is just wrong.
Have heard about them from the Independence Community Awareness group. Called last night and spoke with Danny and asked for a tow when my van decided it didn't want to start :( . Faster than insurance would have came. Tow guys name I believe was James. He was super nice. Definitely recommend.
Jump Start needed, arrived around when he said they would, polite, very nice, reasonable, easy pay, would use again.
He has towed me multiple times and is always on time and went out of his way to make sure I got the help I needed!! Thank you!
Very nice man who towed our car!! They were fast cheap and friendly!!! THANK YOU!!!