They lie to potential renters. They show apartments but it’s nothing like the one they give you. Remove handicap ramp from door and want to charge to put it back. Refuse to make apartment handicap accessible. Also after promising handicap parking give resident parking on the street Across the street actually. I hope one of those lying bitches break there leg and needs to be in a wheelchair for a while Maybe then they would know the struggle.
My Mom has been a resident of Blue Hills Resthome for 3 Years. They have always treated her with the upmost kindness and respect. The atmosphere is of a home, not a hospital. The staff is so kind. If you are looking for a wonderful place for your loved one. Please consider Blue Hills. Im very glad I did,
Do not move here !!!! I moved here July 2016 and since I started having issues right away first off they have roaches !!!! I called and called and they said they would have someone come spray every other Friday ! The men came and sprayed one time and never came back ! Also September my ceiling started to leak because of an issue with my air conditioning! I came home one night and my ceiling was sagging about to bust I called emergency maintenance and the landlord Maryum ! Called and told me to bust the ceiling with a broom I told her no because all the water will leak into my carpet ! The ceiling had already been leaking into my carpet that night so she said she would bring a bucket. Around 10 o clock that night she came over busted the ceiling with my broom and swore maintenance would be there first thing that morning to replace ceiling tile and clean carpet ! No one showed the next day or even that week I then started to get sick along with my 2 year old kid because of the mold on the ceiling our nose started bleeding and waking up with itchy eyes I called everyday because I had a huge hole in my ceiling and also the rusted pipes needed to be cleaned ! I eventually had to call the health department and the apartments got fined for not fixing the hole at that point my ceiling did not get properly fixed until November! I withheld my rent until my ceiling was fixed so at that point I paid what I owed the apartments went and filed a eviction for me not paying my rent and charged me attorney fees ! I eventually moved out and now they have reported that I owe them 3000.00 do not move here the hallways smell and have roaches in the halls everywhere if I could give 0 stars I would !!!
Dont move here. Its horrible. Trashy people. Trashy apartments. Never have AC working on time. They turn it on months after you need it.
ONE STAR IS TOO MANY, but you can't submit without at least one star. If you care for your loved on at all, DO NOT take them to this facility. The place is lovely on the outside, but it is the staffing, care and policies that are highly inadequate. DANGEROUS place!My mom checked in needing only assistance with PIC line and IVs for a 12-day rehab order. She was to receive an IV every 8 hours due to a serious blood infection, as well as receiving her regular blood pressure and other medications. I realized upon walking into the facility that we may have made an error in bringing her to the Villages when the first nurse we encountered said to the transport driver "Oh great...another one. Why won't they tell us when someone new is coming." She said this loudly while making eye contact with me and in a very disgusted tone...not merely frustrated by incredibly rude! I asked the Admissions Assistant who was taking us to mom's room whether that nurse would be assigned to my mother. Embarrassed, the Assistant assured me she would not. After the Admissions Assistant left (making sure to get all of mom's insurance cards for payment), mom did not have any nurses proactively come to her care for nearly 12 hours. She required assistance to go to the bathroom and ended up walking herself at the risk of falling. She encountered at least four employees in the halls and asked them abut her regular medications (due at 8:00 p.m.) and her next IV (due at 9:00 p.m.). Each employee said "I'll check on that" and mom never saw them again. Finally at 2:00 in the morning, she managed her way out of her room to the nurse's station and spoke with the nurse in charge of her room. This nurse opened mom's file and said she didn't have any medications prescribed from the hospital. We knew that was an error because the hospital showed us the discharge packet which included the medications. After searching, the nurse found my mom's medication orders IN SOMEONE ELSE'S FILE, putting two patients at risk!! The Villages hadn't even ordered my mom's medication for the IV yet, and by the time the medication was delivered, it was nearly 24 hours (these were needed every 8 hours) after being admitted to their care. I MOVED MY MOM FROM THIS LOCATION 24 HOURS AFTER SHE WAS ADMITTED and we are very pleased with her care in nearby Blue Springs. I am so thankful my mom has the capacity to speak for herself and recognize when she hadn't received her medications. I can't imagine someone who is there for memory care! This place should be ashamed of themselves and are in desperate need of a management overhaul. Don't be fooled by its quaint Tuscany theme. They apparently spend all their time and money on the appearance rather than quality of care.
The staff is very caring. They go out of their way to do all the necessary caregiving and also the "little things" that are so important. They really seem to care!
The management thinks they own you and can tell you how to live your life. They constantly leave threatening letters taped to the door about any number of grievances they may have. There are bugs and roaches in the apartments. The whole place is worn down( lacking repairs). The rent has just increased.
I moved in 10 months ago, and I cannot wait to leave. First the place has roaches. It has been almost a year and the problem has not been solved. Second, the maintenance department is extremely slow to fix anything. Third, the rent has increased but the place has not gotten any better. Finally, all of my neighbors have roaches and that is just terrible .
Choosing this Golden Living Center for my father was the best choice I could have made. The staff are so friendly and take great care of him. I go here quite often to visit, and I, nor my family members, have ever smelled urine. It actually smells like fresh laundry! The nurses do a wonderful job taking care of his health and making sure he is comfortable. The administrative staff answers questions that I have, and always make sure I understand their answers completely. I highly recommend the Golden Living Center in Independence, and will gladly call it a second home for my father.
Golden Living Center has been a friendly, caring, and and safe home away from home. They address any concerns and provide exceptional PT and OT. Golden Living Center also provides daily recreational activities such as entertainers who sing, bingo with popcorn, and holiday related activities just to name a few.