Just found out that they have been over charging me for my delivery order by 5 extra dollars. Once I told them about it, they were very rude and hung up before I could finish placing my order. I will never do business with them again. Food isn't even that great to be over charging
The only good thing about this place is the price! $8.75 for to go buffet. The food is decent for the price. The woman who runs the place is completely rude! Every time my husband and I visit this place, he is exceptionally rude! If she doesn't like her job she should get a different one. If she doesn't like customers who probably shouldn't own a Chinese restaurant! I cannot stress this enough, every time we go in this place, she is completely rude! You would think that someone in customer service would know a thing or two about this! We own a business and would never do this to our loyal customers! Wow!
This is no longer China Buffet. That changed hands with a hispanic family and it is now called Lachita's (?) or something like that and it was the worst experience I have encountered. Find some where else to go people! This is not chinese food.
The food is not bad, but the service with a smile is non existent. I've ordered from them a number of times over the past year because I liked their lo mein, but have ran into too much attitude lately and can no longer recommend them, I ordered a lunch special to go once; which comes with a soup and an egg roll. After delivery person left, I noticed that the lunch special was not special at all - no soup, no egg roll. I called back and the lady was sooooo rude. She asked if I mentioned what kind of soup i wanted. I wasnt sure, but told her that it is their responsibility to ask ME what kind of soup and not assume that I would pay for a lunch special and be ok with not receiveing the egg roll nor the soup. I just dont give away money, lady. I asked if she'd come back with what I ordered. Then the rudeness continued as she blamed me for the mess up. Sorry lady its on you to ask what kind of soup I'd like and not withhold parts of the meal I paid for. This was the last straw. If you want decent chinese food with a whole lot of attitude then this is the place for you. But for me, I have power in where I spend my money and I'm not going to finance another lexxus (sits outside restaurant) for you when you are nothing but rude to your customers.
Found a cockroach in my food should call health department on this people....
Okay 1. black mold in bath room2. Everything in bath room was nasty3. I told the lady that I ordered no onions and asked if she could re make it then she grabbed food from me and started picking out onions with her bare hands so nasty4. The service was bad got major attitude from guy at counter for asking for two extra plates for my kids 5. When we walked in the had trash cans over flowing on the floor 6. They had food stored on the floor in the lobby not good 7. Everyrhing in store just had a nasty film on it like they dont cleen anything 8. I asked for a cup of ice water and the guy dumps out a cup he was drinking out of and then put more tap water init witch was yellow and tried to give it to me so nasty I would not eat here this place has went way down hill way down hill so so so so so nasty omg I think im going to call the health department untill they close them down or they keep there place clean omg I cant even believe how nasty it was couldnt even eat my food just lookung around turned my stomach I will never eat therw or order from them again and I was one of there best customer I ordered three time a week if not more and now that I have went in there and ate I cant do it no more nasty nasty
best springfield cashew chicken i have ever had!!!
Lovvvvvve this place. Their crab rangoon is excellent as well as their general's chicken and their honey chicken.
I went there yesterday 1/31/14 and it was absolutely disgusting. I love chinese food and am a big fan of Mandarin House and Wing Li to name a couple of local places but this food was terrible. I arrived right after work at 6PM and the place was empty. The crab rangoon was hard as a rock and the filling was dried up and gross. The General's chicken was 90% batter with barely any meat and what was there was a tiny chunk of gross dark meat. Even their egg rolls didn't taste good. To top things off, despite being the only person in the entire place, they never once came back to my table to refill my drink after it was initially filled up and I had to wait in front of the Iady to finish her personal phone call to ring me up at the end! I will never go there again.
I have been ordering from The Mandarin House for many many year and i have to say they are by far the best chinese food i have ever had. I get the generals chicken, shrimp lo mein, and 2 or 3 orders of their crab rangoon with the sweet & sour sauce. I have not found a place with better crab rangoon......Which means that The Mandarin House has the BEST crab rangoon. Their price is definitely reasonable and you get plenty of food. Totally worth the drive or the wait time. You wont be disappointed.