Sun Dental - Dr. Richard Cervantes DDS
NEW PATIENTS
Primary: Dentist
Sub-Specialty: Primary Dental Care
Additional Specialties: Dental General Practice
Insurance: Delta Dental PPO, Delta Dental Premier
05/12/2015
I would not recommend this dental office to anyone. If I could give it negative stars I would. I had a 5pm appointment, so being a new patient I arrived 15 minutes early to fill out paperwork. The receptionist didn't even realize I was a new patient until 5:30pm when she finally gave me paperwork and informed me the doctor was behind and it would be another hour wait. I mentioned it would have been nice to get a phone call letting me know the doctor was an hour and a half behind, since I had left work early to make it to this appointment. I decided to wait the hour, I really needed to see a dentist and being new to the Valley this was my first attempt at seeing one. About 15 minutes later the receptionist let me know I was next to be seen. 30 minutes and 2 or 3 more patients go by, so obviously I was not next. By 6:30pm, an hour and a half past my original appointment time, I had reached my limit when the mother of 2 young boys, who has also been waiting for a long period of time to be seen came back into the waiting room. At this point she informed the waiting room they were in the back discussing how they wouldn't be done seeing patients until 9pm that night they were so far behind. She recommended leaving and finding another dentist because this one was a joke. At this point I asked for all of my personal paperwork back and left without seeing the doctor. Very bad experience for a new patient that is new to the Valley.
Phone: (760) 353-0287
Address: 2387 US Highway 86, Imperial, CA 92251
Website: http://sundental.com
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