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The technician was very friendly and professional. He replaced two parts and believed he had fixed the problem. We needed to wait 24 hours to ensure the repair worked. After 24 hours the problem was still there. We rescheduled a followup and are awaiting arrival for final repair.
We are very pleased with the Sears Service Dept and the outstanding Service Tech who repaired our 3 year old Kenmore Dishwasher! The appointment was scheduled a week from the time of the initial call. The Service Tech was on time, knowledgeable, friendly and efficient. He knew of the problematic plastic wheel breakage on Kenmore Dishwashers of which many people have had. He quickly replaced the broken plastic wheels on the top dish rack with metal ones. Luckily, we had purchased the extended warranty, at the time of purchase. Otherwise, apparently, we would have incurred a $199 charge for this known problem. Great service! Great job!!
Phone: (817) 500-5962
Address: 1101 Melbourne Rd Ste 7000, Hurst, TX 76053
101 W Pipeline Rd, Hurst, TX 76053
7474 Baker Blvd, Richland Hills, TX 76118
3233 Haltom Rd, Haltom City, TX 76117
SERVING The Entire Metroplex, Fort Worth, TX 76112
869 NE Mall Blvd, Hurst, TX 76053
237 Arcadia St, Hurst, TX 76053
1121 W Pipeline Rd, Hurst, TX 76053
1815 Bedford Rd, Bedford, TX 76021
1200 Kathryn St, Hurst, TX 76053
101 Bedford Rd, Bedford, TX 76022