Well I guess we'll start from the beginning. Saw ads posted on Craigslist about washer and dryer sets for sale with a 60-day warranty. I called and we made an agreement to have an Amana washer and dryer set delivered to my residence. All seemed to be going well in the beginning as they showed up on time just as promised with the washer and dryer. I even gave him a washing machine that I tried to repair and was unsuccessful at. Now cut to the chase. About 2 hours after they had gone, I made an attempt to dry a load of clothes and the dryer made a horrible noise and it wouldn't stay on. So I called John immediately and told him there was an issue with the dryer and he agreed to come back out as soon as possible to take a look at it and get it working right. The original agreement was that he would come out early the next morning and repair the dryer. So who next day rolls around and I get up early in the morning and I wait, and I wait some more, and then lunch time rolls around and still no phone call no repair guy. So about 2 or 3 in the afternoon I decided to give John a call back and after trying to call him two or three times in a row I finally get him on the phone and he says that he got caught up and he wouldn't be able to make it back out that day. Well that happened to be the last time I have ever spoken with John. I purchased the washer and dryer from him sometime around the middle of August 2017 and I still have never heard any response back from him and it is now November 21st 2017. I even sent him text messages to his personal cell phone informing him that I was planning on taking him to court over the matter if he did not respond to me and I still never heard anything from him again. I actually drove to Huntsville to visit the shop on Governors Drive and it was closed and no one was there and there was mail hanging out of the mailbox that had been in there since June. The shop next door said they had never seen him there.
This business exceeded my expectations. They have a big variety of washers, dryers and refrigerators! They also offer a full 60 day warranty!!!
Purchased a Whirlpool dryer 08/27/16 and worked terrific for a year (August 2017), the customer service we received was great, the dryer for the price paid was great, we will be returning for another dryer very very soon. P.S. Sorry it took so long to post this.
I bought a washer and dryer set for $400 with a 60 day warranty. My dryer went out about the 7th week of use. I called and scheduled a repair with the guys, they showed up on time and replaced a fuse that busted! I am normally not one to write reviews but after seeing these negative responses from others, i felt it needed to be done! Thank you Affordable!!
Very unfortunate the people that have great expreiences do not leave reviews! The service was great! I bought a washer dryer and refrigerator!
I bought a refrigerator from these guys and my mom friend bought his mom a dryer. All went out within a months time.please don't buy anything from them. They ignore your calls,say they coming g back to fix something and never make it back. Lesson learned never again
Don't buy from these people!!! I bought a set of front loading washer & dryer, less than 60 days in, and the washer throws an error code. I called and called and called, and no one ever got back to me. I went in person, they said they'd come out to fix it, I took the afternoon off, no one ever came. NEVER BUY FROM THESE PEOPLE, they sell appliances that they fix up enough to run for a couple weeks, then break, then try to charge you to fix them!
It makes me sad to write this review. I have purchased 3 sets of washers and dryers and a dishwasher from John over the last two years, and have sent several friends who also purchased from him. Everything was great, until the last set I purchased. As always, John promised a 60 day warranty. From the beginning, I had problems with the machines, which are located in a rental house. I would be promised service, would wait, and would have to repeatedly call to find out when/if someone was coming. Sometimes they would come, sometimes not. The last time they showed up to service the machines John told me if this didn't work, he would switch the machines out. It didn't work. John told me he was sending the machines, I would wait. No machines. I went by the shop and was told they were on the truck. No machines. John then told me that it had been longer than 60 days since I bought the machines! However, he never fixed the machines during the 60 day period. This amounts to theft.
Let me start by saying I give everyone the benefit of doubt, I made an appointment for them to come out to fix my washer, Tuesday he between 11 and 1 they were a no show, made me miss time off work waiting on them, so the next day called them again, they promised me they would get to me today and the same thing happened so I went to the store and the owner was there and basically appoligized for the inconvenience and told me I was next in line but would you believe the same thing happened no one showed or called, they are very unprofessional and I would not recommend them to anyone
Buyer beware!! Purchased washer dryer stove and fridge. Two of 4 worked. They came out to repair fridge, and went from warm to everything freezing over. Came out again, "fixed" fridge, and it lasted until warranty was out and went out again. Turns out they had wired wrong, put in wrong defrost timer and cost more than paid for fridge to have someone else come fix, not to mention lost all the food TWICE!! Never did return phone calls OR washer!! Ended up keeping the loaner that works fine, but doesn't match what we bought.