Well things could never be fixed because the company does not pay its employees. Work all week you buy your own material and your checks would be a 2/3 short. After a while the maintenance can no longer keep up with a demand and not the money.
I have lived here for two years and this has to be the WORST apartment complex EVER!!!!!! When I needed maintance they always took at least a week or two to come out to fix my problem. I couldn't understand if I paid so much to live out here why I couldnt get decent service. Another thing is they change property managers so much its ridiculous. I have moved out in August and I still haven't received my security deposit. It is now December and the current leasing manager will not return my calls or fix my issue... This has to be the work customer service representative ever!!!! When she is in the office she tells her team to tell me she is busy and cannot talk to me. I don't stay close to the property so I drive to speak with her and she is never available. I have been patient with this complex and have never acted out of character. At this point I am fed up and will be contacting corporate! PLEASE NO ONE MOVE HERE!!!!!! HORRIIBLE SERVICE!!!!!!!!!!
This is by far the worst property management company ever!! I have rented several places before and I have never experienced a more incompetent company than Hamlett. They are very unresponsive and maintenance concerns are a nightmare. If you have a choice, do not rent a place from this company!
Hamlett is a fantastic company! I have been doing business with them for years. They are professional, available and most of all fair to all parties in a difficult business. Highly recommend them !!
I would never recommend any of my friends to live here. They are unprofessional and never fix anything. The lease/contract states that emergencies are fixed within 24 hours and other things are to be fixed within 72 hours. However, it took them months to repair the washing machine and they have yet to fix the dishwasher, and it's been about 2 months now. If you are late with rent, they will quickly add on late fees that will continue to accrue, and they won't hesitate to give you an eviction notice. The buildings are old and are not maintained or upgraded. Due to gaps in doors and parts of the walls not being properly sealed, big huge roaches like to come for a visit. If you want to deal with a management company that is not professional when it comes to customer service and satisfaction, you may enjoy it here. If you like things getting repaired which are in your lease terms, I suggest you look into someone more professional; someone who gives a crap about the building and appliances, rather than just taking your money!