I had a pair of boots re-soled. The original sole was rubber. I did not care for robber on the heals and wanted leather. The work done was excellent, and now I an not concerned about my knees when I am dancing. I will be back when these soles wear out.
I rarely find anything worth going to a store to refurbish or fix. I am not a purse person but I found one that fit my computer in and hugged close to my body. I dropped it off for new lining in October 2013. Was told week to two weeks for reasonable price. It was never ready. I'd call, they'd say we will call you. Don't call us. I kept the tag. I came to store in December weeks before Christmas. Was promised it would be ready that it was being worked on this weekend but Wait for a phone call. Came back to store in February was shown liner material and promised would be done that weekend but if wanted would be given back in pieces. Came back the next week wasn't ready. Demanded purse back in scraps or not. Was given back purse in exactly the same condition I brought it in. Was never worked on for months and owner in other room was cowardly and refused to come out.
Absolutely loved my finished results! The quality of work was outstanding! The customer service was friendly! Recommending to anyone needing shoe repair to go see Arnold!