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Phone: (256) 382-3688
Fax: (256) 382-3688
By Appointment Only: No
My husband took me here after I was stung by three yellow jackets. I had an allergic reaction and was swelling from head to toe. When we entered, the receptionist was slow to respond and after my husband told her what was happening, she gave him a form to fill out before I was to be seen. My husband who is an Engineer of 38 years never gets upset, but he took the flip board back to the receptionist and told her that we needed the doctor immediately. A black man, not sure if he a was a doctor, can out and my husband try to explain that the swelling I had was an allergic reaction. He just looked at me and said where. At that point my husband was infuriated. Grabbed me and crushed the form in his hand and we headed out the door. The receptionist yelled and asked him to the leave the form. He said no way.
He drove me to Crestwood ER where they took me straight in, prepped me for IV while answering questions. At that point my eyes where almost swollen shut. The doctor said I was very lucky to have reached the hospital in time. I will never ever use the facility again even though it is close to home. Not even one star from me but had to select one star to vote.
I recently visited this office when my normal doctor could not fit me in. The week before this I had been sick with flu like symptoms...fever, body aches and congestion. I was left with on and off fever, congestion, plugged and aching ears and coughing that would not go away. I spent almost an hour in the room waiting for a doctor. When she finally did come in, she asked me a few questions, looked in my ears (fluid behind one and mucus behind the other) and felt the swollen glands in my neck. She concluded that I had allergies! I told her I don't get fever with allergies and she was surprised to hear about fever. I guess she didn't even look at the papers I filled out? She asked me if I wanted pain pills....I declined saying I want something for the problems I DID have. She then asked me if I thought she should do blood work....this one almost floored me. I thought she was the doctor. So after 5 whole minutes with me($166 office visit) and apparently not even taking 2 minutes to look over my chart, she decided to give me a shot of antibiotic and send me home with a prescription for cough syrup and mild antibiotics. A week later I am still trying to get over it. The one star I did give this facility was for the nice receptionist. The rest of the staff that I dealt with I found to be very unfriendly.
Phone: (256) 382-3680
Address: 46 Shields Rd, Huntsville, AL 35811
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