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Osborne's Jewelers

Map & Directions
(4 Reviews)

3502 Memorial Pkwy SW, Huntsville, AL 35801

(256) 883-2150

CLOSED NOW
Today: Closed
Tomorrow: 10:00 am - 6:00 pm
40
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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Huntsville and Athens leading source for diamonds, jewelry, gold and watches.

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General Info
For over 30 years, Osborne's Jewelers has been one of the most trusted names in jewelry in Huntsville and Athens, Alabama. Athens:(256)232-4333 Huntsville:(256) 883-2150
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Services/Products

Two Watchmakers On Staff, Member World Diamond Importers, Jewelry and Watch Repair, Diamonds, Jewelry Appraisal, Estates, Gold, Buyers, 30 + Years

Brands
John Hardy, Lagos, Mikimoto, Waterford
Payment method
financing available, paypal, check, cash, all major credit cards, insurance, debit, visa, mastercard, amex, discover
Location
Huntsville and Athens Alabama
Amenities
Onsite Jewelry Repair Onsite Watch Repair
Accreditation

BBB AGS JBT JVC

Category
Jewelry Repairing

Reviews

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Steve N.

02/05/2017

Overall
Service

I have a 43-year old Bulova Accutron wrist watch that my Mother gave to me as a college graduation gift. I have worn it since it was given and I cannot estimate its sentimental value. My first trip to Osborne's was to have the battery replaced. They did so and refused to charge me for the service. During their relocation, I went to a nearby chain battery store and they cross-threaded the ring that holds the back in place. Later the watch stopped working altogether. I took it to Osborn's new location and they evaluated the extensive repair required and when they were unable to find the parts (only used parts are now available) they suggested sending to a factory authorized repair facility. Throughout this process, Curt keep me very well informed and always asked my permission before moving to the next step. He was so professional, customer friendly, and he appreciated the sentimental value of the watch to me. I have never experienced such customer service. Since they were unable to repair directly, Osborne's only charged the the cost of the factory authorized facility, although Curt went to great lengths to ship the watch to ensure it was received on a working day and all other sorts of extra-mile efforts. The repair cost was reasonable and the watch looks completely new. I will never go anywhere else for any of my jewelry needs!

Angela T.

10/12/2016

Overall
Service

My fiance and myself bought her an engagement ring and wedding band sets from Osborne's Dre but my engagement ring diamond keeps coming I don't have done had the second replaced I don't know one time and now that the demon came back out tonight I love my my engagement ring and everything but now I don't know I mean it keeps coming out but I love that the wedding band I like the engagement ring is just dumping it so what statement but I love Osborne's story is true because I got my rings from it from there

Patrick W.

07/05/2013

Overall
To FSanford- an anonymous hater of the good for being good.

I currently am employed by Mr. and Mrs. Osborne, full time, for the past 8 months and even years back as a part time employee when I was a teenager. I can state without doubt that the review left by FSanford, an individual whose name has never been on record as an Osborne Jewelers employee, is a complete fabrication. I can attest, while actually using my full and real name, that I have seen nothing but uncompromising integrity and ethical business practices from the Osborne's, not to mention the thousands donated to various organizations in the region. I myself have learned valuable lessons from Mr. Osborne and look up to him with the highest respect. My name is Patrick White, and I ask that the writer of that offensive review at the least have the backbone to claim credit for their words and allegations.

jessi622

02/13/2009

Overall
Above and Beyond

My fiance and I found my dream ring at Osborne's Jeweler's. The service is exceptional-- Jeremy has helped us from picking out the ring, to shipping it and ensuring that it was all kept secret from me. My fiance and I were so pleased with the service and product that even after we moved out of state, we continue to shop via e-mail with Osborne's. I know I'm getting quality product and I continue to get compliments on my engagement ring on a daily basis. I wish more businesses were run the way this one is.