Food is good, but SERVICE is always BAD. We always seem to get stuck with the same older waitress named "Tuo or To". Every single time she serves us, she always gets it wrong and forgets to bring us some of our order. Whether she writes it down or not. We always have to ask her for things at least twice and even then she still forgets. If you're ordering or talking, she'll cut you off with "Yes, got it" attitude. She makes your dining unpleasant by having to wait for her constantly. We usually end up asking the other servers to bring us what we had ordered. We put up with "Tuo/To" for 3 years, hoping she'll come around, but now, we can NO LONGER TOLERATE her BAD SERVICE. It's very aggravating. :(
We had previously gotten sick here shortly after they opened but we figured they deserved a 2nd chance. We were cheerfully greeted and asked if we needed a high chair when we were seated. Ten minutes, no high chair. Waitress finally gets us one, and we are waiting another 5 before she takes the order. Drink refill took another ten minutes- there was another customer nearby with an impatient look.My wife had the Reuben. It was fatty. She said it was ok. It looked like there was hardly any meat on it, so for what was there to have been fatty is unacceptable. I had a bite. It was not even ok.Mine was the Seafood Francais- filet of sole with shrimp, scallops, and artichokes over angel hair. Sounds appetizing, right? Nope. All done up together in a slimy unappetizing breading. The fish was not fresh tasting. There were only two scallops (the best part). The shrimp was ok, but the breading sort of ruined it.Won't be back.
Service was great! Seated quickly; waitress was jovial & efficient. Decor was a tad '80's, but very clean. Similar to City Diner, but cleaner w/ better staff & food. The hubs had Lobster Sensation @ $17.95. It came with a generous house salad & soup. He tried the seafood gumbo, which he said was pretty good. His entree was very good & generous. Good taste, bad appearance. The gumbo looked like a cup of mud and the Lobster would have benefited from a sprinkling of fresh parsley and shaved parm. I ordered Stuffed Cabbage. It's served w/ spaghetti, but I subbed the Greek lemon potato. It came w/house salad, soup & veg. $12.95. My was great; Definitely homemade. and tender!Homemade ranch & blue cheese were bland. We jazzed them up w/ some of the feta spread meant for the bread.Will return.UPDATE: Return visit, ordered different entrees. Food just excellent, staff fabulous. Owner stopped by to chat; great guy. We have found our go to restaurant! Something 4 everyone!
This location is new to Huntsville and didn't take off with a BOOMING start, but I love sushi and they recently advertised some Exceptional Deals thru social media so I have continued used to visit the place is centrally located downtown and I get a few errands done before or after I am there.Asian Rim is really looking good lately. I love the Hot and Sour Soup, Seaweed Salad, and the Tuna Cali Roll. Great Wine Selection, knowledgeable staff, friendly and fast service. The place is also quite nice, no matter what time of day, afternoon or night
This is usually a good restaurant when dining in, however I usually order out from here. Today after placing a Togo order and driving 20 min to pick up my food, they not only didn't remember my order but hadn't even wrote it down. No customer service and no one cares that they wanted my time.
I been goiing here for many years but today was the worst day my family and i got there at 8 when we sat down we waiting for our rude waitress HEIDA to ask for our steak becuase we were planing on ordering that first i had to ask the lady that was a cashier if we had to order our steak at the window she said to ask our waitress when i told her i wanted to order our steak she rudely said hold on and walked away .. then while she told us to hold on she didnt even give us a refill or anything.. when she finally had "time" ( because she was only walking not even serving another customer) she took my order rudely then walked away and we were still waiting on refill which she gave us once since we waiting on her to take our order.. at the endd we decide to leave and we never got our steak.. like i said and will repeat was the worst customer service ever
This place is Great! If you want to eat great seafood and have a good time I'd truly recommend it!
I have been to Landry's quite a few times in the last several weeks. I decided to celebrate my upcoming graduation with a friend at happy hour. So we get there, and I start a tab. Well, when I had my hand out to get my card back, the bartender tosses it on the counter in front of me. Throughout the evening, he gives barely mediocre service. As he's handing my friend her drink, the fruit garnish falls off, and he just leaves it there on the counter and doesn't replace it. Later on, we struck up a conversation with another patron sitting next to us. It turns out that he is in the same field that I am graduating in, so we have a rousing conversation for the next hour or so. So to congratulate me, he decided to pay our tab. This entire time, the bartender has been listening to and participating in our conversation. Eventually the patron leaves. As we are getting ready to leave ourselves, the bartender hands us both a bill. So I said that the patron was going to pay for it so why am I getting this? (Keep in mind, the bartender was a part of our conversation.) He then turns to me and says "when he said he would pay for it, he meant a drink for your friend and that's it." If I am celebrating my graduation, and he was only paying for 1 drink, why would he buy a drink for my friend? How does that make sense? So it turned into a back and forth argument between the bartender and my friend. He called the manager over who said there was nothing to be done. To avoid making the night any worse, I convinced my friend to pay her tab, I paid mine, and we left. It completely ruined my evening. Do not go to Landry's if Wilson is bar tending. He is rude and abrasive.
I have only tried a few things on their menu, but I WILL be trying more. Great staff, amazing food, good location. The whole package. (Best since sakoa closed)
By far the best Chinese food in town. I go out of my way to eat there often. I highly recommend it for anyone with an appetite for great food.