I had two vehicles that were put into the shop one day after the other for major repairs. Giving the time frame to have of the vehicles ready after repairs, I rented a vehicle from Enterprise on University Drive with no hassle, no long time waiting, and it was a busy Friday morning. Although the vehicle available was a little small for me, I was so grateful for what was available. Eventually, I had to extend the rental for more days I thought needed because both vehicles needed parts ordered. Enterprise didn't no hesitate to extend the rental, actually give the balance from the deposit to make sure money was still available. All in all, I rate Enterprise On University Drive 5 stars for great service with a professional and friendly attitude!!!!!
Huntsville Jetplex Blvd SWHuntsville, AL 35824
Booked online via Enterprise's website. Personnel at the counter at Huntsville Airport was courteous, professional and cheerful. I was provided an upgrade (which turned out to be several step-levels of upgrades) at no cost and given the choice of placing rewards miles towards either my Enterprise or National account. The return process was smooth and efficient and was properly calculated without request given that I returned the car a full day earlier than what was booked. Will not hesitate to utilize Enterprise again from Huntsville Airport.
Booked rental several days before. Received use of Nissan full sized sedan, used 1\\2 tank of gas for week that I had vehicle. Only down-side was that I was not familiar with where gas stations were located in order to return vehicle will full tank of gas. Selected your option for refill no matter what level was with return. Extremely glad I selected this option - running a bit late to check into flight (0700) and did not have to worry about that issue. Would I rent from Enterprise in future: ABSOLUTELY!!!
When I arrived at the Woody Anderson location to pick up my car, I was informed that they didn't have any cars at that moment and they would work on getting me one. With in minutes Brooke Hornfeck came back to me and said that she just got one in and was going to have it cleaned and then I could be on my way. She did that and more!! Great service and care of my needs and I didn't even have to ask for it. I will be back to rent more. Thanks
If you reserve premium car don't be surprised if they call you the afternoon before to tell you they don't have one also They may put you in a truck to drive 8 hrs!! I would not recommend Stan!! Liz Pressley only saving grace at this location!! Airport location has always been the best doubt I will rent from Enterprise in future!!
I rented a beautiful Fiesta from Enterprise. My car had been totaled. They handled everything online and all I had to do was pick up the keys. So easy. When it came time to return the car just in and rite out. I rented the car for 3 weeks and never had any issues with it. Will be renting again in the future.
My experience was pretty good. The location was extremely busy, but handled the customers with courtesy. My car drove very well; however, it did need windshield wipers very badly. They squeaked very loud and it rained off and on during my Friday night travel.
All the staff was very friendly and the wait was not long. I recently had surgery and they helped me find a car that would accommodate my needs. Allen was very patient with me when I was selecting a car. I definitely would rent from this location again!!
David A. and Branden G. are the best in the business! I am never disappointed when I rent from this Enterprise location on University Drive in Huntsville AL . I highly recommend you try them when you need a rental!!
I've rented from enterprise for years. Have always had great service with friendly associates. I usually rent in Madison Al., but Woody Anderson was service was great. Thanks Theresa Plunk