When rates dipped low, I decided it was time to start looking for a house. By mistake, I called a finance company other than 1FMC to get the ball rolling for a pre-approval. This other finance company would take days to return my calls which made me believe if they will not help me on a pre-approval, then they sure will not help when I actually have a loan. I kept hearing ads on various radio stations for 1FMC so I decided to give them a call. Within a very short time, I received a call from Kayla. She was extremely friendly and helpful, just the opposite of my first loan attempt. I spoke briefly with Kayla explaining the purpose of the needed loan and she went to work. Kayla kept me informed throughout the entire process at what was going on and what I needed to do. With the help of Kayla, this was a very painless process.From my experience, don't waste your time calling other finance companies. Call 1FMC now!
8404 Memorial Pkwy SW Ste CHuntsville, AL 35802
From Business: Since 1941, we've been providing the cash you need, when you need it. With terms to fit any budget, we're fast, friendly and not far from home. The Friendly Frank…
GREAT PLACE AND GREAT PEOPLE! COULDNT ASK FOR BETTER SERVICE....WOULD RECOMMEND THEM TO ANYONE IN NEED OF SOME EXTRA CASH WITHOUT PAYING A RIDICULOU…
1st Family Mortgage is a professional and caring mortgage co. Kudos to the entire Thompson family from hearing Conrad on the radio to talking with Larry and he reassured us that they could handle our complicated refinance. We trustingly put it in their hands and very pleased that we did. We had fought with our previous mortgage company to get a refinance and they were way to complicated and you never could talk to the same person. Anyway I personally want to thank Justin Childress for his professionalism dealing with this horrible other Co. He was able to get the documents we needed from them and finalize all the paper work that we had to turn into the underwriters at 1st Family Mortgage. Justin Childress was always prompt to respond to my emails or phone calls. He showed persistence on getting the job done. Thank you to the entire team that worked on getting the refinance done.
I had a great experience at 1st Family Mortgage Company, right out of the gate. A great deal of credit, I'm sure, goes to my loan officer, Matt Braye. He was friendly and proactive, and he put me at ease immediately. (That's not an easy job when you're dealing with finances/mortgages, in my opinion.) Matt walked me through everything, step by step, and he answered all my questions quickly and to my satisfaction. I could tell he knew what he was doing, and that gave me a great deal of confidence in refinancing. Matt was extremely patient, and he kept me up-to-date as the process evolved. I've refinanced my mortgage multiple times in the 20 years I've owned my home, and this was--without exception--the best experience I've had. Matt Braye is THE loan officer you want when you finance/refinance your mortgage!
This is my second experience with First Family. My first experience wasn't so good my loan took over 5 months to complete and once it was completed I was satisfied. I received a phone a few months back from a different loan processor asking me to sit down with her to show me how much money I could save. Now let me tell you this second experience was much better I am saving even more money and it was completed in a very short period of time. This second experience was completely painless and easy. I couldn't be happier. My loan processor was Keri Lejeune at the Athens office. I highly recommend her.
I had a great experience with First Family! After going through 2 other mortgage companies trying to refinance and not meeting certain criteria, I was directed to mortgage advisor, Jason Cary. From the beginning he was professional, helpful and informative. He always kept me informed of where we were in the process and was in touch right away whenever he needed something from me, whether it was to sign or retrieve documents. This was by far, the easiest and least stressful mortgage loan transaction I've ever experienced. Would recommend First Family and Jason to anyone!
We have used 1st Family Mortgage twice now and both times we were amazed! Jon Bloomingburg was our man both for our original mortgage and for our refinance. We highly recommend Jon and his team at 1st Family. They were very professional and very knowledgeable in the types of loan programs out there. He was able to get us into a better loan with lower interest and also got us money in our hands to payoff bills and even home upgrades. 100% would use Jon and his team if we ever need mortgage again. Thanks Jon and thanks 1st Family Team.
We heard Conrad on a Radio commercial and decided to give it a shot. We were assigned to Tim Byrne and he walked threw the entire process and really made it easy. There were a few issues that we are sure required a little extra effort and we were very pleased with the attention that he directed to our transaction. We are extremely happy to recommend your company to friends and associates. Tim and 1st Family are truly first rate. Thanks again for all you have done. - Kindest regards, Carolyn & Scott
Go get your mortgage refinanced by 1stFMC!! They did a great job for us! We are senior citizens that have had a dozen or more experiences with refinancing mortgages over the years - we have never had a better experience than working with 1stFMC in the Athens, AL office with Brian L. as our agent. He was professional, friendly, efficient and very knowledgeable. We accomplished more than we initially expected - 1stFMC, and Brian especially, is the place to go for a refi!!
I could not be happier with the service and attention we received from Jon Bloomingburg, Justin Childers and Gina. The process did take a little longer than 30 days but that was only because I had some extenuating circumstances that slowed it down. Jon was amazing and so pleasant to work with. I got more money than I anticipated and paid off my debts as I wanted. I saved a ton refinancing with 1st Family. I HIGHLY recommend to anyone who is seeking financial relief!
My husband contacted 1FMC after hearing the radio ads and we had the pleasure of working with Megan Bissell out of Athens to refinance our home. She saved us $200 a month off our mortgage payment. She always returned my e-mails in a timely manner and kept me updated throughout the entire process. We really loved working with Megan and don't have a complaint to say about her. She was absolutely AMAZING! She went well above and beyond what I expected!!