I'm not gonna lie and pretend to be a customer, I am a stylist at this salon but I would like to clear up the review about the 5.99 cut. We have never had that sale, that wasn't us. More than likely it was Great Clips. I am not one to down another business but I do not want someone thinking this was us. You'll find bad reviews everywhere but we ask that you try us before you judge us. Thank you!
Had a horrible experience there with my 81 year old mother. Will never go there again. The young girl cutting my mother's hair was rude, uncomprehending plain English, and insensitive. Good thing it was a cheap haircut because it was a waste of time & money.
Took my mom there because they were having a $5.99 haircut special and she is a senior (she's 80) and she insisted. Anyway, I heard my mom tell her about how she wanted it cut, but she wanted a layer cut shorter underneath so it would curl under. My mom said this to the girl several times but the girl kept telling my mom that if she wanted it blown out with a big brush it would cost extra. My mom got flustered when the girl started arguing with her and just said it's fin. It's fine. After listening to this I went over and the girl had barely even cut any off. I said, "Mom, are you sure, she only cut a fourth of an inch off, look down at the floor." (We had talked on the way there and she said she wanted about two and a half inches cut off, so I knew.) I was reluctant to even go over to where they were because my mom likes to handle stuff herself. At that point, my my 80 year old mom was just flustered and I think she just wanted to get out of there, so we left. Good thing it was only $5.99 because it was not only a bad haircut by a rude, non-comprehending. insensitive person working for you, but it was a waste, not only of $5.99, but of my and my mom's time. I know I. as well as anybody I know, will never set foot inside any of your businesses, ever.
If I could give a negative star I would. My son went to have a haircut at this location today. He still needs a haircut, which he will go elsewhere to get. What little they did cut they didn't even cut straight and took a layer of skin off of his neck as well.
I visited this salon following a recommendation as Brianna Kirk, (Educator, stylist, makeup artist) is supposed to be experienced in natural hair. I have type 4b hair, asked Bri to TRIM the ends. I should have heeded the warning when I set the appointment and she asked "what else besides a deep condition and cut?" Brianna not only cut my hair, she chopped it. The cut was not blended, one side is longer than the other. She did everything I asked her NOT to do. I am very unhappy with the quality of work. The lack of experience with natural hair. Bri may work well with hair not like mine; however I would have appreciated it if she would have provided the service I paid for. Black women with natural hair in the 4 category, do not visit Salon W. You will be very disappointed. Bri destroyed 8 months of growth in less than 30 minutes. The worse part is that I could do nothing to stop her as I heard the scissors go through the first large portion of my hair. Yes hair grows back; tell me why I would want my hair cut in the winter? My scalp is now exposed to the cold, my hair is uneven, and I am very unhappy. NEVER AGAIN
I had my hair cut and styled by Sylvia and it was beautiful! I love the salon and spa. The salon is downstairs and very spacious. I also had a facial in the spa section upstairs. The facial was wonderful and I purchased the IMAGE skincare line. I love those products and have repurchased them again.
The girl who did my hair fried it so bad I had to go somewhere else to get them to cut off over 4 inches!!
After many years I've finally found my stylist. Shellane is the best I've ever had! I highly recommend her
Great salon, exceptional stylist. Shellane is the best I've had in a very long time! I highly recommend her
I have been here twice and both times they have messed up my son's hair cut! I asked for a fade and they either just shaves it and the other was gaped up!