great store for allmy needs but when you get something that doesn't work you only get a store credit i feel we should get your money back so you can go somewhere else if need something else instead.
I starting vaping 3 years ago in order to quit smoking so I am knowledgeable about the products & prices. I am new to this area and needed to find a local store I could give my business to. On my first visit I only needed a tank and knew the exact one I wanted. The service was un-attentive and made me feel as though I was a burden and she had better things to do. I gave it another shot and this experience was mind blowing. The rep I dealt with acted like he had alot of knowledge about the products however I was asking about the Eleaf iStick with temp control that I wanted bc I had just lost mine. He said they may not get any more of those bc there were better products available. (and also more expensive). Overall some employees are very knowledgeable and helpful, the management just needs to properly train employees and let them know the customer is always right...don't try to sell someone they do not want.
I love this place! You simply can't find a larger variety of pagan needs, body jewelry, band merchandise, collectible toys and they have a huge vape section! i never want to leave! you'll never find another place like it.
Very friendly and helpful. I spoke with Jed and Jojo both were very knowledgeable and helpful. Thanks guys.
...just what a vape shop should be.great lit'l shop... i went in to learn about vapor, and Morgan very professionally introduced plenty of flavors and excellent mod options. Feels like a shop where you are welcomed to sit down and enjoy....lots of options, friendly offerings, and very enjoyable experience.
This place is awesome!I have to admit that I'm very new to the e-cig market and find the whole thing a bit intimidating, since I know absolutely nothing about the topic. I bought a e-cig from a friend, but, for the life of me couldn't get it to work. After days of trying, I accepted the fact I had to overcome the " intimidation" factor and head to a smoke shop. What on earth was i so afraid of? The employees of ecosmoke are beyond welcoming and knowledgeable. They fixed my cig, cleaned and explained everything to work and maintain my device. I admit hat there was a few things over my head, but they took the time to explain things to me several times til everything finally sunk in. They also gave me an open invitation to call if I have any new questions or forget any of the knowledge dropped on me from the last visit. Love this place!Thank you ecosmoke forms warm welcome into the e-cig world.
love the new location, plenty of parking and tons of cool stuff. great selection of jewelry.
I've been shopping this company for years. I have always received great service. Their pricing and products are right on par with most Internet prices, and in some cases lower. EcoSmoke is a great place always clean and friendly and a staff that actually knows what they are talking about. Whenever I have had an issue or question they have help. Thank you
I've been shipping Eco Smoke for over a year, and have not had anything but great experiences. Sometimes the wait can be long, but I'll just sit at their flavor bar and try some new liquids. These guys have always been helpful when I'm having issues with my batteries or atomizers. Eco smoke prices are mostly spot in with the Internet when looking at hardware and systems and I don't have to pay the shipping. Not to mention they DO carry authentic systems and clones, and are clearly marked. These guys have truly helped me and they continue to be my favorite vape shop. Thanks Eco for changing my life.
Eco Smoke is extremely overpriced and not all of their products are authentic though they lead you to believe that they are and charge you for it as well. I know that their other store on University Drive has associates who aren't very knowledgable about their products and are only interested in making the sale. They don't properly access their customers and get them kits that aren't appropriate for their smoking habit. This can make a new vapor very frustrated and possibly cause them to give up when vaping is a great tool to quit smoking with if used properly. I recommend a small shop with people who are in it to help people, not to make a fortune. If you're new, you need a place that's going to give you all the ins and outs of vaping and prepare you for any potential problems. Some information may not be fun to hear but we need to hear the truth so we can be prepared for potential issues. Anyways, I'm stuck with a $55 dollar kit in a drawer that was used for less than 2 weeks and I can't sell it for anything close to what I paid since you can buy them brand new at another shop for half the price or online for next to nothing! Shame on me for not doing my homework prior to walking in or at least for not finding a shop that would actually educate me.