I challenge anyone to find a locally owned shop with better customer service and products than Cuevas Customs. I have bought several SETS of tires and rims for over 5 years from this company for a variety of cars(from mercedes s-class, bmw, and several gm vehicles. Always taken care of and treated professionally. I have witnessed non- professional customers come in and still be treated the same great service (something I could not do nor tolerate). This business is one of the many gems in Huntsville that we should frequent if you need aftermarket wheels and tires. I would hate to see them go and have to go back to ordering out of books or getting price gouged like we used to back in the early 90's. If there is a conflict me and the owner have always been able to work it out. It has to be something to thos place ME to have been going there for over 5 years. I hope to do business with this company for many years to come!
Sales service was excellent upon purchase and Ray is very knowledgable BUT they do not stand behind their product nor care about the customer after they receive payment ! My initial investement of tires and rims were costy only to have "VALVE STEMS" malfunction in a years time which I was informed was "bcause I take my vehicle threw the car wash"... I was told from a "MORE REPUTABLY COMPANY" that they where CHEAP valve stems and they should not decay the way they did in that short of time ! Cuevas customs told me that it will cost $20 a tire for replacement valve stems ..."LOL" I have previously purchased tires that where mounted and balanced from Walmart and came with a lifetime warranty as long as I owned my vehicle and never had a single issue and better customer appreciation ! BTW , I took that same vehicle threw the same car wash for years ! I highly recomend going elsewhere after the lack of customer support in trying to find a resolution to the situation from this establishment ..."VERY DISSAPOINTED" !... I work too hard for my money to be treated like an idiot over the phone by the female customer service rep who was rude from the time she answred ! I feel sorry for the people at the shop that have to put up with her daily ...
Multiple reviews of how bad service is. Wrecking customers vehicles and stealing money
Thumbs up! They did a great job installing my dvd player and it did cost a fortune. Thanks
My advice is to never go to this establishment since the new owner took over I have a I side source that will admit the truth that they will steal your money if u "order" anything & she will pocket the money and never order the product with just 2 customers she took there $4000 and will not give them what they paid for and the product she sells u is used & claims its new with a 5 yr warranty this is not the case the equipment has no warranty & is damaged she rigs it to work but will not for long not to mention she sells it for twice the retail value above and beyond that her employees have warrants and she has been arrested 8 times since Feb which is aatyer of public record which one of the arrests is for operating a business without a license if u want to be done right and want a proffeaional experience, best prices & quality of work in north Alabama email email@example.com or call 256-497-7746 or 256-374-1672 the shop has great references including gov't officials that will back up the quality of work & outstanding customer service @ C & M Kustoms
Hands down the best place in town for window tint! Stay far, far away from Xtreme in Madison! Yohan is an award winning tinter and he will do everything in his power to make sure you're 110% satisfied! Not only is the quality of installation worlds better, but the quality of the Formula One tint is unmatched. I would highly recommend One-Day!
Beware this company uses JB WELD to reattach the rear view mirror to the windshield after they install the windshield tint strip. Problem with that is if you bump that mirror and the mirror comes down there is glass from your windshield attached with it. That product should never be used to reattach the rear view mirror.
i brought my nissan 350z here and got the heat reflective tint. had to bring it back for water bubbles on one window they told me it was normal so i waited and it dried out in a week. looks great now! never a problem although i should be getting a discount for all the cars i bring! best in town hands down